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I'm playing around with the ping command in terminal but for some reason none of the pings I send are received apparently, if I ping www.google.co.uk it is always 100% packet loss, even though I can access www.google.co.uk just fine in firefox. ping 0 is the only address that doesn't return 100% packet loss. How do I fix this? What exactly is wrong? for example I use "ping www.google.co.uk" and it sends out packets of 56(84) bytes of data but none of them are ever received.

The output of sudo ufw status verbose is 'status: inactive'

The output of date ; ping -c 4 www.google.co.uk ; dmesg -T | tail is:

Fri Nov 20 11:37:19 GMT 2015
PING www.google.co.uk (216.58.208.35) 56(84) bytes of data.

--- www.google.co.uk ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3022ms
[Fri Nov 20 11:07:27 2015] cfg80211:   (2402000 KHz - 2482000 KHz @ 40000 KHz), (N/A, 2000 mBm), (N/A)
[Fri Nov 20 11:07:27 2015] cfg80211:   (5170000 KHz - 5250000 KHz @ 40000 KHz), (N/A, 2000 mBm), (N/A )
[Fri Nov 20 11:07:27 2015] cfg80211:   (5250000 KHz - 5330000 KHz @ 40000 KHz), (N/A, 2000 mBm), (0 s)
[Fri Nov 20 11:07:27 2015] cfg80211:   (5490000 KHz - 5710000 KHz @ 40000 KHz), (N/A, 2700 mBm), (0 s)
[Fri Nov 20 11:07:27 2015] cfg80211:   (57240000 KHz - 65880000 KHz @ 2160000 KHz), (N/A, 4000 mBm), (N/A)
[Fri Nov 20 11:07:27 2015] wlan0: Limiting TX power to 20 (20 - 0) dBm as advertised by e0:1c:41:11:d8:29
[Fri Nov 20 11:07:28 2015] ACPI Warning: \_SB_.PCI0.PEG0.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20140424/nsarguments-95)
[Fri Nov 20 11:07:28 2015] ACPI: \_SB_.PCI0.PEG0.PEGP: failed to evaluate _DSM
[Fri Nov 20 11:07:28 2015] ACPI Warning: \_SB_.PCI0.PEG0.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20140424/nsarguments-95)
[Fri Nov 20 11:09:49 2015] ip_tables: (C) 2000-2006 Netfilter Core Team
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  • You have the ufw firewall enabled? Please edit your question with the output of sudo ufw status verbose. Also run date && ping -c 4 www.google.co.uk && dmesg -T | tail and paste its output to your question. Thank you!
    – Byte Commander ♦
    Nov 20, 2015 at 11:15
  • Oh, sorry! My fault. You need date ; ping -c 4 www.google.co.uk ; dmesg -T | tail, otherwise it does not print the dmesg. Please update your question and excuse my little mistake. :-)
    – Byte Commander ♦
    Nov 20, 2015 at 11:36
  • Thanks. This output however does not contain the error I had in mind, so I unfortunately don't know how to proceed from this point on. I am no networking expert, so I'm out. Good luck.
    – Byte Commander ♦
    Nov 20, 2015 at 11:53
  • 1
    Can you attempt a traceroute www.google.co.uk? You may need to install traceroute first: sudo apt-get install traceroute
    – Charles Green
    Nov 20, 2015 at 15:10

1 Answer 1

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Sometime over the past several years I have noticed that google domains (WITH THE ISP's I personally use) no longer respond to ICMP traffic which is how ping works. I assume this is by design.

Can you ping your gateway?

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  • 2
    I checked this, and www.google.co.uk does respond to pings for me.
    – Charles Green
    Nov 20, 2015 at 15:10
  • Interesting. On both my home and work ISP that is not that case.
    – Eddie Dunn
    Nov 20, 2015 at 15:22
  • I think it's probably some middle point router, configured to block pings. A typical route from myself to www.google.co.uk takes 10 hops
    – Charles Green
    Nov 20, 2015 at 15:26
  • @CharlesGreen The sum total of our experience indicates that It, at the very least, could also be the case ICMP to google.co.uk is blocked for him as well.
    – Eddie Dunn
    Nov 20, 2015 at 22:47
  • I also can't get but the first few hops out of my traceroutes (even when I could ping google.com). It is likely my ISP, but I know they have a ton of customers.
    – Eddie Dunn
    Nov 20, 2015 at 22:50

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