I'm trying to log in in any user account and I just can't. When I enter the password of any admin account or even when I try to enter in the Guest account, a black screen appear showing:

* The apache2 instance did not start within 20 seconds. Please read the log files to discover problems.
*Starting Tomcat servlet engine tomcat7 [ OK ]
*Starting Red5 Server red5 [ OK ] 
*Starting daemon monitor monit [ OK ]

After this black screen (which disappear in 1 second) it back to the log in screen. I can't read the log files (at least I don't know how), and can't open any user account or guest account. Anyone has an idea of how to solve this? (This is happening on ubuntu 14.04 64bits)

  • Are you hosting a web-sever deliberately? can you reboot into safemode, and issue the command passwd, on any of the existing users? – j0h Oct 28 '15 at 21:25
  • Already tried that @j0h and doesn't work. – Leonardo Alves Oct 29 '15 at 19:30
  • what part of that doesnt work? we need details to help you. Please describe what happens, in detail – j0h Oct 30 '15 at 1:25

have you used any of the virtual terminals? tty1 - tty6?

You can switch to them by pressing Ctrl + Alt + F1 through F6 (F7 takes you back to the graphical environment)

Can you log in using this method? If so it would be useful to check the logs for errors. please post comment for further info/help.

UPDATE 0: Hello there, first, while logged in on tty1 please execute the following command:

sudo tail -f /var/log/auth.log

second, while logged in on tty2 execute this other command:

sudo tail -f /var/log/Xorg.0.log

third, on tty3 execute this other command:

tail -f ${HOME}/.xsession-errors

If the file .xsession-errors exists then it already contains info on the problem you're having. Now change back to the graphical environment tty7 with Alt + F7 and attempt to login, then change back to tty1, tty2 and tty3 and check for any changes and/or error messages. Post any error messages back here!

  • Yes, I can access tty1 though Ctrl + Alt + F1 command. How can I see the log from here? – Leonardo Alves Oct 29 '15 at 19:31
  • Thank you for the help, a friend formated the computer without my permission. But that helped me to know how to proceed in the future. Thank you very much – Leonardo Alves Oct 30 '15 at 19:28
  • That's why we're here for! Cheers! – zehnner Oct 30 '15 at 21:40

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