System details: http://www.alsa-project.org/db/?f=ca96b1ad9d7f3d393a59566f0ca6b8ea765be023

I've tried everything I could find, asked on the IRC channel for help. I didn't get too far. After 5 hours of trying, I managed to get some low volume, distorted sound from my headphones. (My built-in speakers still work fine).

Any related details are included in the link pasted above.

The "sound" started coming form the headphones after I set every possible value in the alsamixer to the highest number and added the following code to the alsa-base.conf file :

options snd-pcsp index=-2
alias snd-card-0 snd-hda-intel
alias sound-slot-0 snd-hda-intel
options snd-hda-intel model=laptop
options snd-hda-intel position_fix=1 enable=yes
  • Sounds like you've got a broken headphone jack. – Daniel Oct 16 '15 at 18:27
  • Hardware problem – Daniel Oct 16 '15 at 18:27
  • I had the same problem, this fix worked! (see comment below, you need to shutdown your PC for the fix to take affect) Thanks! – Shaywei Jun 26 '17 at 17:49

FIXED IT: for anyone else having the same problem, I got it to work. Edit the snippet of code I've posted in my original post into your alsa-base.conf file. (type gksudo gedit /etc/modprobe.d/alsa-base.conf into a terminal)

Fully shut-down your computer and start it up again. Rebooting won't do it. Your headphones should now work.

  • 1
    What snippet of code? Ah nevermind, I didn't realise you posted the question to begin with. You should include it here too. – byxor Sep 7 '17 at 15:59
  1. Reset user configuration (as described in the Troubleshooting section of https://wiki.ubuntu.com/PulseAudio);

  2. Make sure Independent HP is Disabled in alsamixer. To do that, just type alsamixer in a terminal, then choose your sound card (by pressing F6) and move to the Independent HP column.

  • 4
    I can't see an Independent HP column. – cyphex Oct 16 '15 at 19:09

This sounds characteristic of a broken headphones jack. It's a broken piece of hardware. Buy a USB sound card if you want headphones, or take it somewhere to be fixed (unless you're good with a soldering iron).

  • 3
    My headphones work fine when I'm booted into windows 10, so they are not the problem. – cyphex Oct 16 '15 at 18:41

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