5

First time trying Ubuntu and the wireless is not recognized. Can someone point me to directions how to install the wireless drivers? It is an Intel Dual Band Wireless - AC 3165. Thanks!

kevin@kevin-HP-Pavilion-Notebook:~$ uname -r
3.19.0-25-generic

kevin@kevin-HP-Pavilion-Notebook:~$ dmesg | grep iwl
[    6.436555] iwlwifi 0000:08:00.0: Unsupported splx structure
[    6.494627] iwlwifi 0000:08:00.0: Direct firmware load for iwlwifi-3165-12.ucode failed with error -2
[    6.494641] iwlwifi 0000:08:00.0: Direct firmware load for iwlwifi-3165-11.ucode failed with error -2
[    6.494649] iwlwifi 0000:08:00.0: Direct firmware load for iwlwifi-3165-10.ucode failed with error -2
[    6.494651] iwlwifi 0000:08:00.0: request for firmware file 'iwlwifi-3165-10.ucode' failed.
[    6.494659] iwlwifi 0000:08:00.0: Direct firmware load for iwlwifi-3165-9.ucode failed with error -2
[    6.494660] iwlwifi 0000:08:00.0: request for firmware file 'iwlwifi-3165-9.ucode' failed.
[    6.494661] iwlwifi 0000:08:00.0: no suitable firmware found!
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  • 1
    Please edit your question to add the result of these terminal commands: uname -r and also: dmesg | grep iwl. Welcome to askubuntu.
    – chili555
    Sep 10 '15 at 22:09
7

First, verify that you have these two files; iwlwifi-7265D-13.ucode and iwlwifi-7265-13.ucode:

ls /lib/firmware | grep 7265

If so, we are going to make copies but rename them:

cd /lib/firmware
sudo cp iwlwifi-7265D-13.ucode  iwlwifi-3165-9.ucode
sudo cp iwlwifi-7265-13.ucode  iwlwifi-3165-13.ucode

Reboot. Is the wireless working? If not, again let us see:

dmesg | grep iwl

I am not at all confident this will work prior to kernel 4.2.

To copy the downloaded files on your desktop, please right-click them and select 'Extract Here' if not done already. Then open a terminal and do:

sudo cp ~/Desktop/iwlwifi-7265-ucode-25.30-13.0/iwl* /lib/firmware

This will copy both of the ucode files to /lib/firmware. Then proceed with the steps I outlined above.

If you haven't the files to rename, please open a terminal and do:

sudo apt-get update
sudo apt-get install git
git clone https://github.com/OpenELEC/iwlwifi-firmware
cd ~/iwlwifi-firmware/firmware
sudo cp iwlwifi-7265*  /lib/firmware

Then rename and proceed as above.

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  • I don 't know how to format pretty: kevin@kevin-HP-Pavilion-Notebook:~$ ls /lib/firmware | grep 7265 iwlwifi-7265-10.ucode iwlwifi-7265-12.ucode iwlwifi-7265-8.ucode iwlwifi-7265-9.ucode iwlwifi-7265D-10.ucode iwlwifi-7265D-12.ucode
    – kamil333s
    Sep 11 '15 at 20:30
  • I found and downloaded iwlwifi-7265-14.ucode and iwlwifi-7265D-14.code from wireless.wiki.kernel.org/en/users/Drivers/iwlwifi
    – kamil333s
    Sep 11 '15 at 20:47
  • You need -13; not -14. Do you need some help transferring and renaming them?
    – chili555
    Sep 11 '15 at 20:52
  • I don't have -13. I have -10 and -12
    – kamil333s
    Sep 11 '15 at 20:58
  • I downloaded the -13 files and they are on my desktop. Please help in copying.
    – kamil333s
    Sep 11 '15 at 21:04

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