I followed every step of this guide but still getting the black screen with the system alive and can't go to tty1-6. So now I'm on Ubuntu 15.04 (kernel: 4.1.3-040103-generic). I found this messages from dmesg but i don't think that are related to my main problem:
- Error parsing PCC subspaces from PCCT
- psmouse serio1: synaptics: Unable to initialize device.
- i2c_hid i2c-DLL0665:01: failed to retrieve report from device.
Any help please?
I bought a Dell XPS 13 (2015 - 9343)/QHD+/8GB/256SSD with Windows 8, updated BIOS to A04 and then installed Ubuntu 14.04 (kernel: 3.16). The problem is I'm getting a black screen sometimes after booting, after login and when returning from suspend. I can go to tty1-6 and then CTRL+ALT+F7 that sometimes return to normal but normally it needs a reboot.
I also already tried installing Ubuntu 15.04 (kernel: 3.19) and elementary OS Freya (kernel: 3.16) but always getting the same problem.
$ lshw -c video *-display description: VGA compatible controller product: Broadwell-U Integrated Graphics vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 version: 09 width: 64 bits clock: 33MHz capabilities: vga_controller bus_master cap_list rom configuration: driver=i915 latency=0 resources: irq:48 memory:f6000000-f6ffffff memory:e0000000-> efffffff ioport:f000(size=64)
xorg-edge ppa and upgraded but it didn't solve the problem either.
I also installed this packages (http://www.dell.com/support/article/uk/en/ukdhs1/SLN297551/en?c=uk&s=gen&cs=&l=en) but still with the problem.
$ lshw -c network *-network description: Wireless interface product: BCM4352 802.11ac Wireless Network Adapter vendor: Broadcom Corporation physical id: 0 bus info: pci@0000:02:00.0 logical name: wlan0 version: 03 serial: ac:d1:b8:c1:0d:6b width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=wl0 driverversion=22.214.171.124 (r487574) ip=192.168.1.38 latency=0 multicast=yes wireless=IEEE 802.11abg resources: irq:19 memory:f7200000-f7207fff memory:f7000000-f71fffff