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One step in the initial configuration of Ubuntu Touch on my Meizu MX4 was to set a user password or pin code. I decided for the pin: just 4 numbers - very easy for me to remember.

While I used my phone for the first time it was very warm and then I wanted to unlock the screen again and now it doesn´t accept the pin any more.

I was trying to do a factory reset but I just could choose it. Since then it's been stuck. The normal boot mode works well and my SIM´s pin is accepted.

But now I´m logged out of the phone itself!

How can I solve this problem?

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According to the Manual of the phone on page 18 you have to press the Power and Home buttons simultaneously,

Meizu MX4 buttons

then go to Settings→User data→Factory reset and check the Clear Data Simultaneously check box during the eventual firmware update.

And that should clear all settings. If that doesn't solve your problem, press the Power and Home buttons simultaneously for 10 seconds and that should then completely reset your phone.

If that still doesn't solve the problem, you probably have a DOA ("Dead On Arrival") and should return it to the store for a swap. (be sure to mention "DOA")

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As you're a reputation 1 user: If this answer helped you, don't forget to click the grey ☑ at the left of this text, which means Yes, this answer is valid! ;-) – Fabby Jul 7 '15 at 0:17
    
No, sorry that doesn´t work. If i use this combination i only get into the normal boot process. – Gordon Shumway Jul 7 '15 at 8:06
    
Answer edited. If that doesn't solve the problem, return your phone and get another one as per last paragraph... :-( – Fabby Jul 7 '15 at 9:36

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