I just installed Ubuntu 14.04 and downloaded Dropbox from Nautilus, but it will not start. When I enter dropbox start into the command line it returns this error.

IOError: [Errno 13] Permission denied: /var/lib/dropbox/.dropbox-dist/dropbox-lnx.x86_64-3.6.6/futures-2.1.3-py2.7.egg/EGG-INFO/top_level.txt

I've tried entering sudo rm -rf /var/lib/dropbox/.dropbox-dist which I read fixed an error with the recent release but it didn't change anything.

  • How did you install dropbox?. There is no /var/lib/dropbox on my computer. Did you follow some internet guide?. – Javier Rivera Jun 9 '15 at 6:32

I have the exact same problem! Just made a new Ubuntu 14.02 installation today. Updated and upgraded the full system to latest patches. Then I installed Dropbox via:

sudo apt-get install nautilus-dropbox

Got the following error message:

IOError: [Errno 13] Permission denied: /var/lib/dropbox/.dropbox-dist/dropbox-lnx.x86_64-3.6.6/futures-2.1.3-py2.7.egg/EGG-INFO/top_level.txt

Fixed the problem by:

sudo apt-get remove --purge nautilus-dropbox

And then download and install Dropbox manually. https://www.dropbox.com/install?os=lnx


Simply run this command to correct the access rights (for version 3.6.6 and 64-bit)

sudo chmod +r /var/lib/dropbox/.dropbox-dist/dropbox-lnx.x86_64-3.6.6/futures-2.1.3-py2.7.egg/EGG-INFO/top_level.txt

If the version of Dropbox is different, then adapt the path. (Thx @rauljosepalma)

  • Works like a charm! – theV0ID Jun 12 '15 at 16:48
  • 1
    This is the real correct answer, no reinstall need. But my dropbox version was not exactly the same, so I copy pasted the correct path from the error message. – rauljosepalma Jun 14 '15 at 9:39
  • @rauljosepalma Thank you, I have improved my answer. =) – A.B. Jun 14 '15 at 10:05
  • I have no dropbox fies in /var/lib/ but instead the binary at /usr/bin/dropbox but no idea where files. Do you know where the dropbox files can be? How did you find the path? – Léo Léopold Hertz 준영 Jul 14 '15 at 9:38
  • @Masi find /var/lib/ -iname "*dropbox*" – A.B. Jul 14 '15 at 9:42

protected by Community Jul 13 '15 at 17:48

Thank you for your interest in this question. Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).

Would you like to answer one of these unanswered questions instead?

Not the answer you're looking for? Browse other questions tagged or ask your own question.