I just installed Ubuntu 14.04 and downloaded Dropbox from Nautilus, but it will not start. When I enter dropbox start into the command line it returns this error.

IOError: [Errno 13] Permission denied: /var/lib/dropbox/.dropbox-dist/dropbox-lnx.x86_64-3.6.6/futures-2.1.3-py2.7.egg/EGG-INFO/top_level.txt

I've tried entering sudo rm -rf /var/lib/dropbox/.dropbox-dist which I read fixed an error with the recent release but it didn't change anything.

  • How did you install dropbox?. There is no /var/lib/dropbox on my computer. Did you follow some internet guide?. – Javier Rivera Jun 9 '15 at 6:32

I have the exact same problem! Just made a new Ubuntu 14.02 installation today. Updated and upgraded the full system to latest patches. Then I installed Dropbox via:

sudo apt-get install nautilus-dropbox

Got the following error message:

IOError: [Errno 13] Permission denied: /var/lib/dropbox/.dropbox-dist/dropbox-lnx.x86_64-3.6.6/futures-2.1.3-py2.7.egg/EGG-INFO/top_level.txt

Fixed the problem by:

sudo apt-get remove --purge nautilus-dropbox

And then download and install Dropbox manually. https://www.dropbox.com/install?os=lnx


Simply run this command to correct the access rights (for version 3.6.6 and 64-bit)

sudo chmod +r /var/lib/dropbox/.dropbox-dist/dropbox-lnx.x86_64-3.6.6/futures-2.1.3-py2.7.egg/EGG-INFO/top_level.txt

If the version of Dropbox is different, then adapt the path. (Thx @rauljosepalma)

  • Works like a charm! – theV0ID Jun 12 '15 at 16:48
  • 1
    This is the real correct answer, no reinstall need. But my dropbox version was not exactly the same, so I copy pasted the correct path from the error message. – rauljosepalma Jun 14 '15 at 9:39
  • @rauljosepalma Thank you, I have improved my answer. =) – A.B. Jun 14 '15 at 10:05
  • I have no dropbox fies in /var/lib/ but instead the binary at /usr/bin/dropbox but no idea where files. Do you know where the dropbox files can be? How did you find the path? – Léo Léopold Hertz 준영 Jul 14 '15 at 9:38
  • @Masi find /var/lib/ -iname "*dropbox*" – A.B. Jul 14 '15 at 9:42

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