Bugzilla is not running - Access forbidden

Question

I have install Bugzilla according to How do I install Bugzilla?

I can't access the files. apparently /usr/local/

drwxr-xr-- 16 www-data www-data 4096 2011-09-19 09:30 bugzilla-4.0.2/

The link from /var/www/

lrwxrwxrwx  1 www-data www-data   25 2011-09-18 13:53 bugzilla -> /usr/local/bugzilla-4.0.2/

When browsing to: http://localhost/bugzilla I get :

Forbidden

You don't have permission to access /bugzilla on this server.

Apache/2.2.14 (Ubuntu) Server at 192.168.0.22 Port 80

How to fix it please?

I added this to my apache2.conf file Alias /bugzilla/ /var/www/bugzilla <directory /var/www/bugzilla> Addhandler cgi-script .cgi .pl Options +Indexes +ExecCGI +FollowSymLinks DirectoryIndex index.cgi AllowOverride Limit </directory> — Saariko, Sep 19, 2011 at 9:50
Oh, and the apache error_log file might well tell you more about the problem. — ed., Sep 19, 2011 at 17:44

ed. · Accepted Answer · 2011-09-19 17:47:03Z

1

In order for the link to work, www-data will have to have the following permissions:

rx on /usr, /usr/local, /usr/local/bugzilla and any sub-folder

r on any files within /usr/local/bugzilla

Oh, and the apache error_log file might well tell you more about the problem.

answered Sep 19, 2011 at 17:47

ed.

2541 silver badge5 bronze badges

Do I really need X on /usr? why is the link than? This exposes all of my subfolders for execute permission. Isn't it too much?
– Saariko
Sep 20, 2011 at 6:42
To follow a symlink a user needs to be able to navigate to the folder in question, so needs X all the way. If you don't like this then you could use mount (-o bind, from memory) to mount your folder on top of /var/www/bugzilla.
– ed.
Sep 20, 2011 at 8:24

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