I'm starting to mess around with the bq phone. Installing packages with apt and stuff like that. Is there a way to reset the phone when I mess things completely?

I'm looking for a way to do it when I break things so badly that I can't access the "reset" functionality in the GUI anymore.

1 Answer 1


Warning: This will ERASE all your data

  1. Switch off the phone
  2. Press and hold the Volume Up + Power button simultaneously for around 10 seconds.
  3. Release the Power button when the red LED lights.
  4. Afterwards press the Power button to enter Recovery Mode.
  5. Press Volume Down, choose wipe data/factory reset and then push the Volume Up button.
  6. Select Yes--delete all user data. Use Volume Down to scroll and Volume Up to select.
  7. When Recovery Mode menu appears again select reboot system now to restart the phone.

If all goes well, you will have the phone as when you bought it. Without data nor settings

Thanks to John McAleely by its contributions to this answer.

  • Thanks. Where is the factory reset image located on the phone? So I know what I should never ever touch... Mar 29, 2015 at 19:43
  • 3
    I don't know where is located the recovery image, however you can make another question with this and anybody can answer you.
    – 0x2b3bfa0
    Mar 29, 2015 at 19:48
  • 1
    You will not see an 'android image' when you use the Ubuntu Edition. The red led turns on as the reboot occurs Mar 30, 2015 at 15:34
  • @JohnMcAleely what displays? A Ubuntu logo? A black screen? Please, if do you have a Ubuntu phone or you seen one's recovery mode, please, feel free of edit my question. I don't have one.
    – 0x2b3bfa0
    Mar 30, 2015 at 16:31
  • I've made an edit that now awaits peer reviewing. Mar 31, 2015 at 20:12

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