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I have just installed Ubuntu 14.04. all seem to go well but I cannot play my home videos. I get a message saying that I need an Advance Streaming Format Demuxer When I click link to get this I am told could not access repository check internet connection The connection seem to be ok as Firebird and mail work fine.
I have reinstalled ubuntu with the same results. I also cannot download from Software center. I then tried installing mint which payed mp4s ok I would rather use ubuntu as I have been amazed at the support that is given.

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Try executing below command -

sudo apt-get install ubuntu-restricted-extras

and do a system restart and check you are able to play the video.

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  • I get this when I use terminal "E: Unable to locate package ubuntu-restricted-extras"
    – Allister
    Dec 8, 2014 at 18:37
  • Hi really odd.I checked which was the best download server/mirror for me and was advised that non were available check internet connection. I have no problem getting on line or mail.
    – Allister
    Dec 8, 2014 at 18:52
  • Accept the above answer as correct and post a new question: "New Ubuntu install cannot access the Internet"
    – Fabby
    Dec 8, 2014 at 20:31

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