I have my son's laptop. He passed away this year and I am trying to access his computer. I dob't have the password or the email address he used. It is asking me for an authentication code when i try to go in as administrator.
Can you help me?
I have my son's laptop. He passed away this year and I am trying to access his computer. I dob't have the password or the email address he used. It is asking me for an authentication code when i try to go in as administrator.
Can you help me?
You can do this in following ways:
root@something
passwd <username>
Press return, then you will be prompted to enter and confirm a new password. init 2
If if appears to boot normally, but you see a message that says:Give root password for maintenance (or type Control-D to continue):
then you will have to try a different trick below.
If the "Standard Way" does not work for you and you recieve the "Give root password for maintenance" message, you can recover your password using the following steps
Reboot your computer
Press SHIFT or ESC at the grub prompt (as earlier).
Select your image.
Highlight the line that begins kernel and press 'e' to edit
Go to the very end of the line, change the ro to rw and add init=/bin/bash press enter, then press b to boot your system. Your system will boot up to a passwordless root shell.
Type in passwd username
Set your password.
Type in reboot
This was the most suitable way i found for you from here and if this method does not work for you, try reding answer at How do i reset a lost administrative password
If you have a usb or dvd written with a linux distro that uses live boot such as the main Ubuntu, Linux Mint, or many others, you can use that to easily access the hard drive bypassing any need for passwords. This uses a gui point and click if you are not experienced with Linux. Simply put it in, reboot and click on the available drives in the file manager to explore the contents.
There are many guides for writing a image to usb if you do not have one accessible depending on the OS used (windows, mac, linux)
However, if encryption was used I'm afraid you are effectively out of luck unless you discover the password.