I'm able to connect to my server through my Windows 8.1 using FileZilla and PuTTy perfectly fine also using andFTP while I'm on the local network, how ever that's not the case otherwise. I've tried connecting the same way using other networks and that doesn't work at all. I've made sure numerous times that the credentials are correct. I'm new to Linux in general and would be very appreciative if someone can explain in detail the steps to take so I'm able to connect to my new server remotely from anywhere.

  • Since it already works from your Windows 8.1, the problem is most likely not your Ubuntu server, but your connection to it. Can you ping it from these "other" networks?
    – Alaa Ali
    Nov 21, 2014 at 20:39
  • I'm not able to ping it from another network. I asked my brother to type ping and the ip address of my server in and the response was could not find host or something along those lines. @AlaaAli
    – ayounis90
    Nov 21, 2014 at 21:23
  • Okay. Time to give us more information. Where is your brother pinging from exactly? Is this server at your home? Are you in a school? At work? Is the IP address of your server a local IP (i.e. starts with 10, 172, or 192, or does it have a public IP address)?
    – Alaa Ali
    Nov 21, 2014 at 21:32
  • my brother is about half an hour away from me and we both have normal house connections and routers provided by Comcast. Here is the output when I do ifconfig paste.ubuntu.com/9156941 @alaaAli
    – ayounis90
    Nov 21, 2014 at 21:40

1 Answer 1


Okay. Here's the basics of networking and your problem:

You have a local network behind your router, and your brother has a local network behind his. Each one of your local networks are, well, local to you. You are completely isolated from each other. Your server's IP address is, right? So if your brother tries to ping that IP, he'll be trying to ping a machine on his network that has that IP. But since he doesn't, he gets a "host not found" error.

If you want to make him be able to connect to your server from outside your network, you'll have to do something on your router called "port forwarding". Right now, your router has a public IP address, say Now this IP, your brother can probably reach, because it's a public IP address. What you'll have to do is go into your router and tell it "hey, if someone reaches you at port 22 (so if someone reaches on port 22), forward that connection internally to on port 22". So you'd be telling your router to forward that connection to your server. That's what "port forwarding" is, and that's what you have to do to make your server accessible from the internet. When you do this, your brother can connect to using SSH and it should work.


  • This all depends on whether your router supports this, but it most likely does. Read this for more information on port forwarding: http://portforward.com/help/portforwarding.htm.
  • Your server is not exposed to the internet, the outside world. The outside world is pretty dark, so you have to make sure that you have strong passwords and an up-to-date server (yup, that's why people say we have to update to be secure).

In any case, your problem is not Ubuntu related, and AskUbuntu is certainly not the place to find out how to do port forwarding on your router.

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