I am using Ubuntu 12.04

I tried to install Dropbox using Ubuntu Software centre but it stopped at some point

Now I cannot remove the partial installation. If I try using the Software centre it hangs.

At terminal

sudo apt-get remove dropbox

I get

E: dpkg was interrupted, you must manually run 'sudo dpkg --configure -a' to correct the problem. 

What can I do?

  • possible duplicate of how do I uninstall Dropbox
    – karel
    Aug 30, 2014 at 9:18
  • @karel I don't think so... This is dealing with an error.
    – Kaz Wolfe
    Aug 30, 2014 at 9:26
  • @Whaaaaaat The question was "cannot remove Dropbox". Obviously I can't cover both possibilities, but that's what I'm trying to do. Some of the question is obviously a duplicate, but if user3070181 accepts a different answer I'm going to retract my close vote to resolve the conflict. The issue is further complicated by the fact the if the Software Center is hanging because of a lock on dpkg, then your sudo dpkg --configure -a answer wouldn't work and he will have to uninstall Dropbox anyway.
    – karel
    Aug 30, 2014 at 9:44
  • @Whaaaaaat This problem is built like a house of cards, but it's possible to get some logic out of it. 1. How do I uninstall Dropbox? 2. Why does the Software Center hang while trying to install Dropbox? 3. How do I properly install Dropbox? All of these questions have been answered and upvoted, but what hasn't been answered are all possible combinations of 1 & 2 and 1 & 3 and 2 & 3. In the limiting case of a question called "Cannot remove Dropbox" I'm for not extending the question into 2 or 3 (although it's inviting to do so) since answers for 2 and 3 already exist.
    – karel
    Aug 30, 2014 at 9:56

3 Answers 3


try this...

sudo apt-get remove nautilus-dropbox

Try doing exactly what the error message says:

Run sudo dpkg --configure -a.

In this case, Ubuntu has nice error messages.

  • Thanks - I tried that but it just tries to continue the installation of dropbox
    – Psionman
    Aug 30, 2014 at 9:40
  • 1
    @user3070181 Let it complete the installation. It is a "broken package" so it needs to be fixed. Once it is done installing, just remove it.
    – Kaz Wolfe
    Aug 30, 2014 at 9:41
  • Yes, but the problem is it doesn't install - it just sits there for hours
    – Psionman
    Aug 30, 2014 at 9:43
  • @user3070181 Is there a specific place it hangs?
    – Kaz Wolfe
    Aug 30, 2014 at 9:44
  • Yes - jeff@cnicht:~$ sudo dpkg --configure -a Setting up nautilus-dropbox (0.7.1-2) ... Dropbox is the easiest way to share and store your files online. Want to learn more? Head to dropbox.com Downloading Dropbox... 100%
    – Psionman
    Aug 30, 2014 at 10:25

Still going!

Is it safe to assume it's not going to install? :)

Answers like the above often get deleted very quickly unless you include some sort of answer in the answer, so here are some links that might help.

  1. How do I uninstall Dropbox?

  2. Why does the Software Center hang while trying to install Dropbox? And how can I make it stop hanging? -- Dropbox install stuck at 99%, how do I fix it? (and any dpkg errors)

  3. How to install Dropbox?. There are different answers to this question for different versions of Ubuntu, so select an answer for Ubuntu 12.04.


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