I have just updated to Ubuntu 14.04 LTS on my laptop, and I seem to be having some internet problems. I have no internet connection through wifi or Ethernet, after both working in the previous version.

I am not at all knowledgeable of Ubuntu and its workings, so if you could just tell me what to do, what to show you by just telling me commands etc. I think would be the only way I will understand sorry!

I am asking this after many searches, all being in vein after needing a step involving some sort of internet access, which I can't get! So sorry if it has been answered somewhere, if so, please send me there!


This is what I get when using sudo lspci -v:

lspci -v

  • Please run this in terminal sudo lspci -v and add all the results to your answer – Mark Kirby Aug 25 '14 at 12:00
  • What version of Ubuntu did you upgrade from? It looks like the kernel network drivers do not start. – Pilot6 May 23 '15 at 8:44

I had the same (or a similar) issue with my laptop after upgrading from Ubuntu 12.04 to 14.04. After some searching I found a fix at askubuntu:

No internet after upgrading from 12.04 to 14.04.1


sudo dhclient

solved the issue for me.


There are several possibilities. Start simple with:

sudo service networking restart

if that does not help:

sudo service networking force-reload
  • This doesn't seem to have worked restart gets; stop: Job failed while stopping; start: Job is already running: networking. reload gets; reload: Job is not running: networking. Thanks though, feel free to keep the ideas coming! – Rhys Evans Aug 25 '14 at 16:52

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