I have an HP Office Jet Pro to which I am trying to network print. All jobs that I send to it never print and if I check with the Document print Status window, the status is listed as processing. I could print things about a year ago but not any more.
Things I have tried:
- Restarting my computer.
- Restarting the printer.
- Checking to make sure I have the right IP address.
- Pinging the printer's ip address. That does work.
- Trying to "add" the printer a second time.
I have ensured that, under printer policies, the "Enabled" check box is checked.
I tried setting up printing from a windows virtual box inside my Ubuntu machine. I was able to print part of a test page, though it also gave me an error message.
I will add that my office mates are able to print to this computer using different computers.
I can print to other printers on my network.