I have an HP Office Jet Pro to which I am trying to network print. All jobs that I send to it never print and if I check with the Document print Status window, the status is listed as processing. I could print things about a year ago but not any more.

Things I have tried:

  • Restarting my computer.
  • Restarting the printer.
  • Checking to make sure I have the right IP address.
  • Pinging the printer's ip address. That does work.
  • Trying to "add" the printer a second time.

I have ensured that, under printer policies, the "Enabled" check box is checked.
I tried setting up printing from a windows virtual box inside my Ubuntu machine. I was able to print part of a test page, though it also gave me an error message.

I will add that my office mates are able to print to this computer using different computers.
I can print to other printers on my network.

Any suggestions?

  • Anybody? I still have this problem and it seems pretty mysterious to me. – ohnoplus Sep 3 '14 at 18:49

Things seem to have sort of magically started working, when I made a new connection to the printer. I did the following:

  • Opened Printers from dash
  • Added a printer
  • Clicked Find network printer
  • Entered the printer's ip address in the host box and clicked find
  • Under connection, selected HP Linux Imaging and Printing (HPLIP)
  • Proceeded through the rest of the add printer steps following the prompts.

The connection that got created seemed to work.

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