I am having trouble mounting my external hard drive, every time I try and do so I get the following message:
"Error mounting /dev/sdb1 at /media/fuzzy27/My Book: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dmask=0077,fmask=0177" "/dev/sdb1" "/media/fuzzy27/My Book"' exited with non-zero exit status 13: $MFTMirr does not match $MFT (record 0). Failed to mount '/dev/sdb1': Input/output error NTFS is either inconsistent, or there is a hardware fault, or it's a SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows then reboot into Windows twice. The usage of the /f parameter is very important! If the device is a SoftRAID/FakeRAID then first activate it and mount a different device under the /dev/mapper/ directory, (e.g. /dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation for more details."
How do I go about or what do I need to do in order to fix this error/problem without losing any of the data on my hard drive?
Is there no other way of fixing it without having to reinstall windows or finding someone using windows?
chkdsk /fon a windows environment or use HirensBootCD booted into a USB. I've been through the same and it helped me to fix.