An error occurs when I try to make SSH connection:

$ ssh -p 22 [email protected] 
This account is currently not available

3 Answers 3


While I agree with the others that allowing login through SSH through the www-data user is generally a bad idea, once you've logged in with a normal user it may be useful to run multiple commands concurrently with the permissions set of the www-data user. In that case, one can run

sudo su -l www-data -s /bin/bash

and you will be able to access your files as the www-data user.

  • 9
    Very useful for debugging permissions for a daemon/service user
    – jmng
    Feb 14, 2019 at 14:06
  • 3
    you just saved my day thanks! I had trouble getting perl-fcgi service started because the startup script was not using -s /bin/bash
    – Couitchy
    Jun 4, 2019 at 13:20
  • maybe it has a siple way to make git pull without su - www-data? and generate rsa key for www-data user Nov 24, 2019 at 19:55
  • 1
    Very useful to check the crontab of the www-data, who can contain code inserted by bots if your website is not totally secure (in my case Laravel debug mode vulnerability). Jun 25, 2021 at 16:17

You're getting the This account is currently not available. error because the shell for the user www-data is set to /usr/sbin/nologin, and it's set for a very good reason. You should not log in as www-data, it's a special user/group used by the web server, not intended for regular shell use.

EDIT: It is an especially bad idea to give sudo rights to www-data. If Apache was intended to run with root permissions, it wouldn't have it's own group. By doing this, you are creating huge security holes. You have been warned.

  • 8
    That's not very constructive. What information do you think I should add to make this answer better?
    – kraxor
    Oct 13, 2015 at 10:17
  • 5
    @kraxor is correct but if you must you can login as root and change /usr/sbin/nologin in /etc/passwd to /bin/bash and it'll grant that user shell access. I do this when just running a snap binary as my webserver. www-data is generally reserved for nginx/apache on ubuntu hence the no login status. Oct 13, 2015 at 22:19
  • 5
    @RyanNerd It's your choice not to "give a rat's a$$ about security crap". Running everything as root is not recommended even inside Docker. You could of course configure Apache to run as root, or add a login shell to www-data, but that's like opening a bottle of wine by breaking the bottle because you're too lazy and careless to use a cork-screw.
    – kraxor
    Mar 23, 2016 at 13:08
  • @kraxor your link to docker is out of date. EVERYTHING is still owned by root in Docker and it is still a problem.
    – RyanNerd
    Mar 24, 2016 at 21:06
  • I have a similar case. I want to run LibreOffice in headless mode in a way that it can be called by a PHP script to convert documents and that it can write files to disk as www-data because these files later need to be deleted by www-data (part of a PHP script) to clean them up. This (launching an headless LibreOffice as user www-data) used to work in previous versions of Ubuntu, and I understand that this is a security improvement over these earlier versions.
    – ywarnier
    Jul 21, 2016 at 23:05

The first question I would have to ask is, what are you trying to accomplish by doing this?

kraxor is 100% correct you should never be able to ssh into your server using your Apache/Nginx user. Doing so invites every hacker with half a brain cell into your server.

If you need to run a script or some program as that user you could try sudo -u www-data yourscript or you could temporally chown on the file to a user with login privileges. It's just a vary bad idea to allow this account that kind of access.

  • 14
    You should know that su - doesn't work for accounts with disable login.
    – sorin
    May 2, 2016 at 13:32
  • What account is disabled? It says nothing about the account being disabled May 2, 2016 at 13:38
  • 3
    Well having nologin in passwd means disabled login :)
    – sorin
    May 2, 2016 at 23:44
  • 2
    It's a service account not a disabled account, you can run commands under it May 3, 2016 at 11:54
  • 1
    And it still doesn't. Always fun to find your own comment when looking for an answer years later.
    – LovesTha
    Dec 26, 2021 at 20:14

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .