I have a Brother MFC-J470DW printer that I have connected to a Linux desktop (running Ubuntu 14.04) using a wireless router network. The printer works fine for printing and copying, but now I want to add the scan function.
To set up the scan function, I went to the Brother web page Downloads for this printer:
and under Scanner Drivers selected "Scanner driver 64bit (deb package)", "Scan-key-tool 64bit (deb package)", and "Scanner Setting file (deb package)". For each package, I accepted the EULA, and selected "open with Ubuntu Software Center". Then after the USC window pops up, I click on Install and the red line goes from left to right. In each case, the USC window then had a green check mark and the Install box changes to Reinstall (that's how you know it worked).
So now I try it out. Hitting the Scan button on the printer, selecting "Scan to file", and hitting OK produces the message "Check Connection".
I checked the Brother Linux Information FAQ (scanner) page and the 14th question seems the same as mine:
When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP".
I explored the solution given for this FAQ, but found from
ifconfig that I am already using
eth0, the default setting,
so presumably that is not the problem.
I also found
brscan-skey installed in
/usr/bin and did
drrm@drrmlinux2:~$ brscan-skey -t drrm@drrmlinux2:~$ brscan-skey
but that didn't help - I still get the "Check connection" message.
What can you suggest to fix this problem?
Brother released an upgrade for scan driver dated 05/06/2014. I installed, but still get the "Check Connection" message. On the downloads page (deb version), they also still state the release date as 12/03/2014 for the scan-key-tool 64-bit and scanner settings file packages, which has not changed. So maybe I just have to wait some months to see if the release date of these other packages changes.