I'm rather new to Ubuntu and I'm trying to run update-manager on Ubuntu.13.10. I get:

jacopo@jacopo-laptop:~$ update-manager 
Traceback (most recent call last):
  File "/usr/bin/update-manager", line 28, in <module>
    from gi.repository import Gtk
  File "/usr/lib/python3/dist-packages/gi/__init__.py", line 27, in <module> from ._gi import _API
ImportError: No module named 'gi._gi'
Error in sys.excepthook:
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/apport_python_hook.py", line 64, in apport_excepthook
    from apport.fileutils import likely_packaged, get_recent_crashes
  File "/usr/lib/python3/dist-packages/apport/__init__.py", line 5, in <module>
    from apport.report import Report
  File "/usr/lib/python3/dist-packages/apport/report.py", line 30, in <module>
import apport.fileutils
  File "/usr/lib/python3/dist-packages/apport/fileutils.py", line 23, in <module>
    from apport.packaging_impl import impl as packaging
  File "/usr/lib/python3/dist-packages/apport/packaging_impl.py", line 20, in <module>
import apt
File "/usr/lib/python3/dist-packages/apt/__init__.py", line 21, in <module>
import apt_pkg
ImportError: No module named 'apt_pkg'

Original exception was:
Traceback (most recent call last):
File "/usr/bin/update-manager", line 28, in <module>
from gi.repository import Gtk
File "/usr/lib/python3/dist-packages/gi/__init__.py", line 27, in <module>
from ._gi import _API
ImportError: No module named 'gi._gi'

As far as I have understood, this is a problem related to the fact that I should have python3.4 installed. I installed it in /usr/local/ lib, but I always get the same error. In this way I can't even upgrade to Ubuntu 14.04. Could someone help me? Thanks in advance!



If you're trying to upgrade 13.10 to 14.04, try following these instructions. If you're just trying to update your current system from the command line, open a terminal and type the following:

sudo apt-get update
sudo apt-get dist-upgrade
  • Thanks. I had already tried but it didn't work. I tried once more now, getting, after apt-get update, the warning W: Failed to fetch bzip2:/var/lib/apt/lists/partial/it.archive.ubuntu.com_ubuntu_dists_saucy-updates_main_source_Sources Hash Sum mismatch – user291925 Jun 9 '14 at 14:22
  • K - you have a problem with the update sources. I've seen several threads about how to fix that The following link seems to be a good match for your question askubuntu.com/questions/41605/… – Charles Green Jun 9 '14 at 14:28
  • Thanks! I tried, but I still get the same error when running update-manager – user291925 Jun 9 '14 at 15:12
  • K - that about exhausts my possibilities with out a more extensive web search. Good luck! – Charles Green Jun 9 '14 at 15:22

This may help:

I first uninstalled apt_pkg using:

sudo apt-get remove python3-apt

and then reinstalled the package using:

sudo apt-get install python3-apt

The error is primarily because of library apt_pkg.cpython-35m-x86_64-linux-gnu.so not being present in /usr/lib/python3/dist-packages.

Removing and reinstalling helps.

  • 1
    It's almost always preferable to reinstall the package in one step using sudo apt install --reinstall <package-name>, because this avoids calculating and removing dependencies (and marking packages for removal). Be aware that removing packages is not always a reversible procedure; for example APT will remove itself or its dependencies if asked to! The --reinstall flag is therefore much safer than remove followed by install. The remove command by itself does not remove configuration files of a package so has no benefit over install --reinstall. – Zanna Aug 8 '18 at 7:58

I have managed to solve this by copying apt_pkg.cpython-34m-i386-linux-gnu.so to /usr/lib/python3/dist-packages/ from another desktop running Ubuntu 14.04 LTS. I have tried almost all possibilities found over internet like, purging python installation and then reinstalling, cleaning broken upgrade files etc, but ended up with no success.


Just in case it helps another, I finally solved this problem, that was apparently caused by python version conflicts, by redirecting the link python3, then redirecting it to the right python version:

sudo rm /usr/bin/python3
sudo ln -s /usr/bin/python3.4

You may need to enter the correct python version, found with

python3 -V
  • So you removed one version for 3.4 ? – ThePassenger Jul 20 '18 at 13:49

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