after upgrading ubuntu 13.04 to 13.10 my tor-browser stopped taking any input through keyboard. then i deleted tor-browser and when after reinstalling it frm terminal it is showing a message tht your firefox profile couldnot be loaded. It may be missing or inaccessible .

  • can you add the output please apt-cache policy tor-browser – JoKeR Jun 3 '14 at 15:38
  • tor-browser: Installed: 3.6.1-1~webupd8~0 Candidate: 3.6.1-1~webupd8~0 Version table: *** 3.6.1-1~webupd8~0 0 500 ppa.launchpad.net/webupd8team/tor-browser/ubuntu saucy/main i386 Packages 100 /var/lib/dpkg/status – Roman Banjara Jun 3 '14 at 18:31

Ok, try this one:

Open tor-browser navigate to help > trobleshooting information and click on reset tor-browser and restart tor-browser

Alternatively, try to completely reinstall it:

sudo apt-get remove --purge tor-browser

sudo apt-get update && sudo apt-get upgrade

sudo apt-get autoremove

sudo apt-get install tor-browser


If you got a broken profile in your system, to do a complete removal run:

sudo rm /home/your_name/.tor-browser-en/INSTALL/Data/Browser/*

or you can delete a whole thing like it never was on your system:

sudo rm /home/your_name/.tor-browser-en/

For Mozilla Firefox:

sudo rm /home/your_name/.mozilla/firefox/*

You can do this manually by going into your Home press Ctrl+H and search for the appropriate folders.

  • johnny problem is , i m not able to open tor-browser , so i cant do trobleshooting .......... and even after reinstall i am facing same problem... tor-browser is still not launching and returning msg tht Your Firefox profile cannot be loaded. It may be missing or inaccessible. – Roman Banjara Jun 4 '14 at 18:14
  • you're receiving this problem because of the broken firefox profile in your system, read this – JoKeR Jun 4 '14 at 18:22
  • i read it n tryed to make a new profile bt again the same problem... i used the name tor browser for profile name – Roman Banjara Jun 4 '14 at 20:06
  • did you read and try my updated answer? this should work. – JoKeR Jun 4 '14 at 20:37
  • ur important part.... jst saw rit now .... trying it – Roman Banjara Jun 5 '14 at 14:18

sounds like your TOR is in a hidden mode Go to your TOR Browser and right click on properties and click out of hidden click apply and close properties

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.