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I have a HP Photosmart B210 connected via USB to the computer, which prints fine. However when attempting to scan from the device, I get the error message "Make sure the printer installed properly, and then start the scan job with computer" on the device's display screen (not on the computer). I tried reinstalling the device driver from HP with no avail. I cannot find a method to start the scan from the computer. When this device was installed when running windows, it scanned fine from the device. I'm running 14.04 LTS. Any ideas?

Thanks, Steve

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    What happens if you start simple-scan? Does it find your scanner?
    – Jos
    May 11, 2014 at 15:20

1 Answer 1

Reset to default
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Install Scanner drivers and Utility package :

sudo apt-get install sane xsane xsane-common sane-utils libsane libsane-common libsane-dbg libsane-dev libsane-extras libsane-extras-common libsane-extras-dbg libsane-extras-dev simple-scan

Then try to manage the scanner with the application, Simple Scan

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  • Perfect! Got Simple Scan to recognize the scanner. THanks for the help!
    – SteveT99
    May 14, 2014 at 13:04

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