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I recently upgraded an older Windows 7 computer to Ubuntu 14.04, and added a new HP OfficeJet 8600 all-in-one printer. The printer works fine, but the scanner is not recognized. Running HP-CHECK states that I am missing packages for PYTHON-SDK, and others, required for "scanner" to work. Can you help? I can scan using another computer, and USB stick transfer, but would prefer direct scanning.

Additional Information:

command sudo hp-check -r resulted in multiple pages of log

Initial display is probably the underlying cause:

warning: ubuntu-14.04 version is not supported. 

Using ubuntu-13.10 versions dependencies to verify and install...

The summary of errors indicates that there are some missing libraries:

Missing Required Dependencies

error: 'libdbus-1-dev' package is missing/incompatible 
error: 'libcups2' package is missing/incompatible 
error: 'openssl' package is missing/incompatible 
error: 'python-dev' package is missing/incompatible 
error: 'libcups2-dev' package is missing/incompatible 
error: 'cups-bsd' package is missing/incompatible 
error: 'cups-client' package is missing/incompatible 
error: 'libsane-dev' package is missing/incompatible 
error: 'libusb-1.0.0-dev' package is missing/incompatible 
error: 'libcupsimage2-dev' package is missing/incompatible 
error: 'libsnmp-dev' package is missing/incompatible 
error: 'snmp-mibs-downloader' package is missing/incompatible 

Missing Optional Dependencies

error: 'gtk2-engines-pixbuf' package is missing/incompatible 
error: 'xsane' package is missing/incompatible 
  • Can you include the errors that you receive by editing and including them in your question? Thanks. – jmunsch Apr 23 '14 at 4:38
  • What happens when you run sudo hp-setup -i Also are you using simple scan? Or some other method? – jmunsch Apr 23 '14 at 20:19
1

Needed to upgrade HPLIP to version 3.14.4

http://hplipopensource.com/hplip-web/install/install/index.html had all required instructions.

Note the USB port on printer accepted scan, and I could see the memory stick on the main computer (through the printer's USB port. I cannot yet get the scanner to go directly to the computer, but using a memory stick in the USB port is sufficient for me.

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