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Whenever I try to open the website www.hdfcbank.com, the website opens. Then I check the netbanking box and press the login tab below. A new window opens up as it is supposed to, but in the new window, there is an option which says continue to netbanking. When this is pressed, my browser should direct me to a page which asks for my customer id, but nothing happens. It seems as if the tab is unresponsive. I tried it on firefox as well as chromium, but the results are the same. I'm guessing it's got something to do with some package on Ubuntu. Kindly help. Btw, I'm using Saucy 13.10.

Additionally, if I am trying to make a transaction online via hdfc bank netbanking, then the merchant site should directly link to my customer id page and in that case the merchant site returns an error saying that the website is down or the page is unavailable. Please help.

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  • I think that the website from the merchant site is already giving you all the information. This does not sound at all like a browser or package error, but rather that the site is actually down. The reason it seems unresponsive is because the website isn't sending anything back, in other words its down. In which case I recommend trying another time when the site is back up Feb 16, 2014 at 1:35
  • no, the site wasn't down because this always happens, I have never been able to open that page using ubuntu, whereas it always opens using windows Feb 16, 2014 at 2:07
  • @DKBose Could you tell me how to rectify that? Is it a cookie problem or anything? Feb 16, 2014 at 7:20
  • okay. Let me check... Feb 16, 2014 at 7:54
  • I tried using a new profile but to no avail. Still doesn't work. Is it a problem with my Java reader or HTML reader? Feb 23, 2014 at 1:56

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