On my Dell Precision M4500 with embedded Bluetooth device I've used for 6 month a Logitech M555b Bluetooth Mouse on Ubuntu 10.04 with no problem.
After the latest update (Automatic Update) of Ubuntu, my mouse stopped pairing with my pc.

I deleted the device from the Bluetooth Preferences device list and clicked again "Set Up New Device" button, but in the device search the mouse appear and disappear, or if I select the mouse from the list and I can click the "Forward" button it gives me an error like that one:

Device Setup Failed

Some times a popup comes out, and say a thing like:
Grant access to '0000 ... other number loong number' Device "Logitech Bluetooth Mouse M555b" (00:??:?? other numbers separated with ":") wants access to the service '0000... other number loong number similar to the first one...'.

There is also a Bug Report about this issue:

  • have you tried the solution given there ,comment # 5 May 4, 2011 at 8:10

2 Answers 2


I've resolved this issue by pairing my mouse with another PC... after that my mouse paired again smoothly.

  • 1
    This was the fix for the issue on my system as well thanks. (dell inspirion 14z, UBuntu 11.10)
    – mwmnj
    Apr 20, 2012 at 1:06

The Logitech Bluetooth Mouse M555b works out of the box for me on Ubuntu 11.10 with a Trendnet Bluetooth adaptater. No seting up was required. So you may want to upgrade your operating system to a newer version.

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