Ubuntu freezes/crash after wake when upgraded to 13.10 [closed]

Question

Back on 13.04 it didn't occurred. I've upgraded to 13.10, systems apparently working fine, but, when I put it to sleep(using or not using extended monitor) and try to wake up, I see the screen(both), without lock-screen, but completely freeze, Neither tty open, nor the keyboard works.

So, only option remains is to force shut-down. Any clue how to investigate the cause or fix it? Thanks in advance, any info that'll help you could ask!

Ubuntu 13.10 x64 - not a fresh install/upgraded - with Unity
Dell Vostro 3550
AMD Proprietary Drivers - 13.11 / Hybrid with Intel 

--------------------- EDIT ------------------------

The fix has gone, i cant wake from suspend again, and, every time i shutdown/power up, i got like 9 windows from "report problem". this is the error:

Answer 1

Actually there is a bug which you can find in Launchpad.net

Best thing is that there is also a patch through which you can solve this issue.

Follow these steps hope it works for you also:

• Open terminal and execute these steps:

  sudo cp /etc/default/grub /etc/default/grub_back
  

  _{taking the backup of original /etc/default/grub file, in case some error occurs we can get back to original state}

  sudo gedit /etc/default/grub
  

  _{opening the file in gedit to make the changes.}

  Once file opened replace following line :

  GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"
  

  to the line:

  GRUB_CMDLINE_LINUX_DEFAULT="quiet splash pcie_aspm=force"
  

  Save the file Ctrl+S and close Ctrl+Q

_{Note: The next line to the line mentioned above should be GRUB_CMDLINE_LINUX="" not GRUB_CMDLINE_LINUX="acpi_osi=Linux"}

• Now execute following command to update the grub

  sudo update-grub
  

• Re-start your system once.

Note: If you have trouble in brightness also and above method doesn't fix it then you can test by adding these lines in place I mentioned above.

2. GRUB_CMDLINE_LINUX_DEFAULT="quiet splash nomodeset"

or

3. GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi_backlight=vendor pcie_aspm=force"

or

4. GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi_backlight=vendor"

or

5. GRUB_CMDLINE_LINUX_DEFAULT="pcie_aspm=force"

or

6. GRUB_CMDLINE_LINUX_DEFAULT="quiet splash pci=nomsi"

_{Note: You have to do a sudo update-grub and a system restart every time you change the grub file}

Different system would need different options, if any of the option works, I request to mention that in the comment.

Reply if something goes wrong..

Answer 2

In my system (Samsung Chronos 7 with hybrid graphics, using fglrx drivers because the open source ones makes the system not bootable (1)), the suspend/resume if successful only if made from a virtual console. So I had to add the file(2):

-rwxr-xr-x 1 root root 152 Dec  7 12:09 /etc/pm/sleep.d/01_switchvt

with the contents:

#!/bin/sh

# Switch to a VC before suspending and back after resume

case "$1" in
        resume|thaw)
            chvt 7
        ;;
        suspend|hibernate)
            chvt 1
        ;;
esac

You could need this instead or in addition to Saurav solutions.

---

Footnotes:

(1) Update: I now can use open-source drivers. It was an overheating problem.

(2) Step-by-step:

1. edit/create the file

   gksudo gedit /etc/pm/sleep.d/01_switchvt

2. copy and paste the content above

3. save and exit

4. make it executable:

   chmod 755 /etc/pm/sleep.d/01_switchvt

Answer 3

When I installed fglrx on Saucy for my Radeon 6870, I experienced the same problem. I tried Saurav Kumar's method, but none of those boot parameters worked. From here, though, I found and tried adding "nomodeset" as a parameter, and I was able to resume from suspend normally.

Answer 4

Replacement of the Grub line with GRUB_CMDLINE_LINUX_DEFAULT="quiet splash nomodeset" was not enough for me.

At restart my screen resolution was downgraded and wakeup from suspend was still not working.

I had to change the video card driver from the "nouveau" (open source) to the NVidia (proprietary).

Altogether, it now works.

Answer 5

I had all kind of problems with that same laptop model and the 13.11 Beta proprietary driver, which by the way, states it is for Xorg/Xserver 6.9 and above (up to 1.13) and Saucy has Xorg version 1.14.

Anyway, almos all of my problems went away after running:

$sudo aticonfig --initial

Hope that helps...