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I'm trying to upgrade to 13.10, and the upgrader/installer app has stopped. It doesn't seem to be frozen- it gives me a warning if I try to quit it, but it has been stuck like this for hours now.

the halted installer app

The internet connection is fast and working. Am I going to break things horribly if I quit it and restart?

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  • It seems that its completed and and stuck while restarting the system. You should restart your system. If you get any problem I'm sure this link will definitely help you. Oct 18, 2013 at 19:52
  • @SauravKumar I followed your suggestion and now my system won't boot past the screen where you select which OS to use. Oct 19, 2013 at 21:27
  • Can you open your system in Recovery Mode? If yes then this link 2nd option would help you.. If not then I think you've to repair your Boot-Entry i,e grub-menu through Boot-Repair give it a try.. Oct 19, 2013 at 23:05
  • @SauravKumar Yeah that's what I did (like I said in my answer). Thanks for your help! Oct 20, 2013 at 0:04

1 Answer 1

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Short Answer

At least for my case, it turns out you can force a restart and then repair packages.

Details

I followed @SauravKumar's advice in the comments and forced the system to restart. On reboot, the computer got to the purple screen where it selects which OS to run. If I chose the default Ubuntu, it started loading and then went to a black screen and didn't respond to the keyboard at all.

So I then booted in recovery mode and chose the check packages option. It found out that I was using a different version of etc/default/rcs than the package maintainer. I chose to update it (the default is don't update) and then resumed booting and now it's running fine. Just to make sure, I rebooted again, and it works after a regular reboot too.

Update to 13.10: success!

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  • Anyone know what exactly happened here? I mean it seems like that rcs file got corrupted somehow, but why just that one, and why would it break everything? Oct 19, 2013 at 21:58
  • Good!! And what about your system? Also mention that your system was upgraded to 13.10 or not? :) Oct 20, 2013 at 0:09
  • Oh right, I thought I did haha. Oct 20, 2013 at 0:14
  • Now it will help others to get through their problem. Oct 20, 2013 at 0:16

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