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My first post here, so apologies if anything is missing.

I currently have an Ubuntu hosted VPS, which periodically runs a PHP script which does a lot of regex processing and interaction with a local MySQL database (this is running Percona server).

It is a dual core VPS, and at one point when the script runs, the processors jump to 100% each for a period of time. I run a mbstat -P 0,1 1 to report the CPU usage, and it is pretty much a minute of high usage, and the server turns itself off - it doesn't shutdown, it powers off.

My provider is suggesting that this is a software (OS) problem. I have recently updated the Kernel, but I cannot find anything relating to settings that would cause the server to power down completely.

I have looked through all the logs I can find (through /var/log anyway) and can't find anything of note. Not even anything in there saying that it's being powered down or there is a problem. This is what led me to think that this may be a provider setting that shuts the VPS down when it sees high CPU use.

Ubuntu Version: 12.04.3 LTS x64 Kernel Version: 3.2.0-54-generic

Please let me know if you require any other information. Any help that anyone could offer would be much appreciated.

Thanks!

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  • It might be overheating and shutting down to protect the CPU. Try to clean the CPU fan and reapply thermal paste – Suici Doga Apr 13 '16 at 4:22
  • @SuiciDoga Please read the post before commenting: "I currently have an Ubuntu hosted VPS" – Ben Yanke Nov 28 '17 at 15:27
  • Its probably that problem with the VPS host – Suici Doga Nov 30 '17 at 5:16
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Could you limit the PHP script in such a way that it only uses 1 CPU? If your assumption about the provider is true, the machine wouldn't shut down if only one CPU is used, I guess.

Is it possible that you run out of memory? That may lead to a shutdown of several processes and maybe result in a complete crash/shutdown. Do you have swap space enabled?

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