Hi I cannot install updates either from the terminal or from the system settings. And also having trouble installing software too at times.

It's saying things like failed to fetch stuff and E: Some index files failed to download. They have been ignored, or old ones used instead.

If any of you could help me with this I'll be very grateful. Thanks.

  • Certainly - could you post the exact output it says? That will help in understanding the exact problem. – Vadim Peretokin Aug 31 '13 at 23:08
  • That was quick, thanks. I have pasted what all the errors from the terminal on pasebin if that's any help to you at all: pastebin.com/wUjshaZL If you want I can post it here too as well. – user189059 Aug 31 '13 at 23:10
  • 1
    Is your computer sitting behind a proxy server? Seems like you have an issue with the proxy. – nhaesler Aug 31 '13 at 23:25
  • It was but but I removed the proxy server as I thought it that might be the problem. However still having problems. I installed Dansguardian before. I now don't think I needed to remove it; probably just disable while updating. But I don't know how to change this or even remember how I set up Dansguardian in the first place. – user189059 Aug 31 '13 at 23:36

To change your system wide proxy settings, click on system settings and select Network. In the next screen, make it look as follows: enter image description here

Then click apply system wide.

It should have removed the proxy from intercepting your internet traffic.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.