Why is YouTube not working? I have downloaded and installed the packages ubuntu-restricted-extras and flashplugin-installer, but Chromium says “Could not load Shockwave flash”. Is there a way to fix this? I tried downloading Google Chrome but that didn’t work. YouTube also doesn’t work on Firefox.

How can I fix this?

  • You have to install ubuntu-restricted-extras, not just download them (except if with the "i have downloaded the ubuntu restricted extras" you meant that you installed too). From terminal (CTRL+ALT+T) run sudo apt-get install -y ubuntu-restricted-extras stay there until installation completes, when it asks you for the MS fonts EULA, hit ENTER(key) to confirm. – NickTux Aug 12 '13 at 19:00
  • yes the Extras are installed – user183549 Aug 12 '13 at 20:39
  • possible duplicate of Youtube fails to load video – Eliah Kagan Mar 16 '14 at 4:08

You do not have flash installed. It does not come pre-installed in Ubuntu. To install it open a teminal window (ctrl + alt + t) and type:

sudo apt-get install flashplugin-installer

If you are not familiar with using the terminal you can follow the instructions here.

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    i have installed that flash plugin and ubuntu restricted extras yet youtube dosent work. – user183549 Aug 12 '13 at 21:57
  • @user183549 I don't have enough reputation to correct mark this as a duplicate, but I think this is a duplicate of this. You might be able to find help there. – tstew Aug 12 '13 at 22:10

Try this:

sudo apt-get install --reinstall flashplugin-installer

also since you are using chromium I recommend this:

sudo apt-get install chromium-codecs-ffmpeg-extra

The second one is especially important for html5 apps. Hope this helps you.

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