I am using Ubuntu 12.04, and been trying to connect to facebook chat using Empathy. But the connection is not getting successful, and it is showing "Disconnected - network error". The parameters I entered is the following:


Jabber ID: someone.someone@chat.facebook.com (The facebook username being www.facebook.com/someone.someone)

Jabber Password: something (My facebook password)

Encryption required: TLS/SSL

Server: chat.facebook.com

Port: 5222

How to resolve the issue? Please Help.

  • are you sure yo ugave jabber the right paramethers? Take a look here. mac.tutsplus.com/tutorials/tips-shortcuts/… – vfbsilva Aug 12 '13 at 11:28
  • I am sure about the parameters. I have given the right username and password, no doubt about that. But still it's not working. – Bishwarup Paul Aug 17 '13 at 13:51
  • This is true. My Empathy connection in FB chat has had intermittent problems back two months ago when it previously hadn't had these. – Majal Aug 31 '13 at 11:29

For the current period (now is August 2013), this seems to be a Facebook new feature compatibility problem. The following links below shows that not only Empathy suffers this "Network Error", but also all (most, probably) IM clients.

It seems that FB has recently changed its authentication scheme. I'm not sure if someone is working out there to address this change so that Empathy will soon be compatible with FB's X-FACEBOOK-PLATFORM SASL authentication mechanism.

The best thing to probably do now (if we are not developers) is to sit down, relax, and wait until we can thank those hard-working programmers in fixing this. (And I suppose that guys both client-side and server-side are now working out for this.)

https://www.facebook.com/help/community/question/?id=10201413884891742 https://www.facebook.com/help/community/question/?id=10152943143300125 https://www.facebook.com/help/community/question/?id=658562000823930 https://www.facebook.com/help/community/question/?id=529872150394426


I solved somehow, putting in the edition of connection parameters my facebook user name www.facebook.com/TheUsernameIsHere The connection established and I could edit nick

(Protocol: Facebook)

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