Since I upgraded t 13.04 I can no longer copy images from a flash card located in my Canon camera.

I can connect to the camera using USB, I can browse and view images, however I am unable to copy any images to my PC.

The error message: Operation not supported by backend

The strange thing is that I can copy folders, just not contents...

Any ideas?

Ubuntu 13.04 64bit Kernel: 3.9.7-030907-generic


Additional: I do not think the camera is mounting properly. I wonder if it has something to do with gphoto2?

In order to mount it correctly in an application I have to first unmount the camera from from nautilus.

I think the issue lies with the mounting of the camera....?

pst007x@pst007x-Serval-Professional:~$ ls -a /media
.  ..  apt  .directory  MyAndroid  pst007x

Location in Nautilus is shown as: gphoto2://[usb:002,012]/

  • 1
    What sort of camera are you using? and what software are you trying to down load the images in to? I use Shotwell which seems to work flawlessly with my Nikon D90 and my iPhone – SimplySimon Jun 26 '13 at 18:40
  • Shotwell will import to whatever folder you have set in the prefs. If that isn't working for you, please file a ticket. – MrEricSir Jun 26 '13 at 18:53
  • I have always just dragged the DCIM folder from my camera to the desktop. I do not like the way shotwell organises my photos into date. I end up with loads of folders containing a single image. Thanks – pst007x Jun 26 '13 at 18:54
  • You get The error message: Operation not supported by backend is when you try to move or copy/paste files into a target folder where you don't have write permission, or if the target file system is mounted as read-only. – Mitch Jun 26 '13 at 19:03
  • No not a shotwell issue. I have full permissions for media* and home folders. Copying from Camera flash to desktop. Thanks – pst007x Jun 26 '13 at 19:38

Looks like this is broken in all recent Gnome releases.

The Arch thread has several workarounds, my favorite is using "gphoto2 -P":

  1. Connect camera

  2. Eject camera via Nautilus

  3. Open a terminal, cd to the directory you want your photos to be placed, run "gphoto2 -P". It will download all the images to the current directory.

If you don't have gphoto2 installed: sudo apt-get install gphoto2

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