When taking a screenshot, there is a gray image displayed.

Before upgrading to Ubuntu 13.04 the screenshot was working properly, however, after the upgrading process the screenshot wont work no more. I tried to verify which package was the problem from: gnome-screenshot, I unistalled it and installed back on my laptop, but it wont work anyways.

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    You could maybe try shutter via sudo apt-get install shutter. It's a pretty decent screenshot tool, and it might not be worth spending time trying to fix gnome-screenshot. May 5, 2013 at 15:58
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    screenshot,gimp,shutter all of them don't work and just gives me a blank screen. This bug is new to 13.04 and Would really like it if it got fixed
    – Klanestro
    Jun 19, 2013 at 22:53
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    Update: It was automaticaly fixed on a software update. Thanks for the feedback.
    – Hans
    Dec 6, 2013 at 1:03
  • Same problem with Ubuntu 22.04 ! I installed shutter, flameshot and gnome-screenshot. None work! Apr 26, 2022 at 7:52

3 Answers 3


you can also try the handy ...

gnome-screenshot --interactive
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    to select part of the screen directly use gnome-screenshot --interactive -c -a -e shadow
    – x-magix
    Mar 29, 2020 at 9:05

I got the same problem, even with Shutter, the only way I found to be able to fix it is to reset Unity.

Open a terminal and run the following commands:

dconf reset -f /org/compiz/

unity --reset-icons

Easy to do, but not suitable for everyone I guess.

Source: http://www.omgubuntu.co.uk/2013/04/how-to-reset-unity-compiz-in-ubuntu-12-10-and-13-04

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    Word to the wise: This remove all your side bar icons. Though I would try it out of desperation. It didn't work.
    – Breedly
    Apr 29, 2015 at 14:54

My problem was that gnome-screenshot was never installed..

So I ran

sudo apt-get install gnome-screenshot

and obviously it solved my problem.

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    Hello and welcome to AskUbuntu. This is a relevant point, but should be added as a comment (even though you do not have enough reputation yet). Please note that the OP (Original Poster) has said that they answered the question 2 days ago :-)
    – Wilf
    Dec 8, 2013 at 23:18

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