When I upgraded to Ubuntu 13.04 the file manager lost the ability to connect to windows shares as a specific user(from 'connect to server') from the file manager. I could be connected to z share as one user and x share as another, but now connect to server offers no place to add credentials as it used to. When I try without credentials, I get an error that says "UNABLE TO ACCESS LOCATION - FAILED TO MOUNT WINDOWS SHARE - PERMISSION DENIED". I find screenshots where it's supposed to prompt me for a username and password, But I never get it. Just an error. Is there something that maybe carried over from the previous version? Should I delete ~/.nautilus? or something?

  • I moved every .* file to a temp directory and rebooted my system and logged in. It still does not prompt me for anything when trying to access a share. Just an error. So my profile is probably not the issue. May 2, 2013 at 18:11
  • If you are unsure of it being a profile related issue or not; the first step to take here is to create a new user and try Connect to Server. Do you still not receive the prompt under a new user?
    – l300lvl
    May 8, 2013 at 21:25
  • Is it needed that you can input the username/password on a per-share level? Maybe it would be enough to connect to one (or more) servers with always the same shares and credentials? May 10, 2013 at 13:22

3 Answers 3


If you open up your /etc/samba/smb.conf file you should see at the bottom the share definition. Generically it looks something like this:

comment = 
path = /media/[some-name]
read only = No
guest ok = yes

What you want to do is add a "force user" line to that share definition so that the remote user appears to be you:

comment = 
path = /media/[some-name]
read only = No
force user = [your-user-name]
guest ok = yes

Then restart samba:

sudo service smbd restart

Official sources: http://www.samba.org/samba/docs/man/manpages-3/smb.conf.5.html#FORCEUSER


I think that developers have decided to simplify the way "Connect to server" work. With most servers, you should be asked to enter your credentials when you try to access a share... But with some others, you first have to explicitly specify which user you want to use. In fact, in that case, you simply have to use a syntax similar to the one you would use under Windows.

Basic syntax to use in "Connect to server" :


Example :


Using this syntax, one window letting you enter your domain name and password will appear.

I hope that this will help you to solve your problem. If you still can't provide your domain name and password (no window/error message appears) or else, more information about the configuration of your server might be needed.


This probably shouldn't be an answer because it's a bit speculative, but perhaps the lack of a prompt is another feature removal in the 3.6 version of Nautilus. It might be fairly painless to try installing the 3.4 version from the SoluOS, as regards this article from WebUpd8.

Basically :

sudo add-apt-repository ppa:webupd8team/experiments
sudo apt-get update
sudo apt-get dist-upgrade
killall nautilus

Good luck!

To roll back this change :

sudo apt-get install ppa-purge
sudo ppa-purge ppa:webupd8team/experiments
killall nautilus

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