How do i completely remove otrs and fix my previous localhost

Question

I followed a guide on how to install and configure otrs, it didn't work. Now When I tip in Firefox localhost it cannot connect to it.

I tried to remove everything, but still no luck.

I removed everything in the folder /opt/otrs*

I put a # in front of Include sites-enabled/

and restarting apache but get a

.....Action 'start' failed...

Question: How do i completely remove otrs(and fix my localhost!)

Answer 1

Removing faulty otrs

 sudo rm /etc/apache2/sites-available/otrs.conf
 sudo rm /etc/apache2/sites-enabled/otrs.conf
 sudo rm /home/$USER/.cache/software-center/piston-helper/rec.ubuntu.com,api,1.0,recommend_app,otrs,,81384ef50f6b1038436de465afd51202
 sudo rm /home/$USER/.cache/software-center/rnrclient/reviews.ubuntu.com,reviews,api,1.0,reviews,filter,nl,any,any,any,otrs,page,1,helpful,,251358f9bbc99053ed71c6082e485827

 sudo rm /home/$USER/.cache/software-center/rnrclient/reviews.ubuntu.com,reviews,api,1.0,reviews,filter,nl,ubuntu,quantal,any,otrs,page,1,helpful,,7af23859b6e91926d3623a0d118dbf90

 sudo rm /var/cache/apt/archives/otrs2_3.1.7+dfsg1-5_all.deb 
 sudo rm /var/cache/apt/archives/otrs_3.1.7+dfsg1-5_all.deb 
 sudo rm /var/crash/otrs2.0.crash 
 sudo rm /var/crash/otrs2.0.upload 
 sudo rm /var/crash/otrs2.0.uploaded

just in case I missed something:

 sudo apt-get -y autoremove
 sudo apt-get -y clean
 sudo apt-get -y autoclean
 sudo apt-get -y check
 sudo dpkg --configure -a
 sudo apt-get install -f

Source:

• How to install the latest otrs - EuroBytes

• Bug #1154530 “package otrs2 3.1.7+dfsg1-5 failed to install/upgr...” : Bugs : “otrs2” package : Ubuntu

Answer 2

I read you already fixed it. If you set up OTRS as in the tutorial the 'proper' way would have been:

a2dissite otrs
rm /etc/apache2/sites-available/otrs.conf
/etc/init.d/apache2 reload