I am a user of Xubuntu and I have a problem with it. When I delete any files outside home they can't be deleted and instead of that, a message appears to me and says "Unable to find or create trash directory". I hope I find a solution for this problem, as I can't get rid of useless files. Thanks.

  • It is probably a mounting problem. Please post the line from /etc/fstab where the directory resides. – Rinzwind Mar 1 '13 at 19:43
  • I have no folder in etc called fstab but I have fstab.d – حسن الشناوي Mar 5 '13 at 19:27

If you have touched your /etc/fstab then you have to fix it. Your lines there must be something like /dev/sdc1 /media/Data ntfs-3g defaults,uid=1000,locale=en_US.utf8 0 2.

Note about uid=1000

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  • I have no folder in etc called fstab but I have fstab.d – حسن الشناوي Mar 5 '13 at 19:27
  • fstab is not a folder, it is a file – Mostafa Shahverdy Mar 6 '13 at 1:14
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    The trick with uid=1000 (my user id on a single user system) works. But does that not mean that if there is another user, she/he will create all files with myself as the owner? There must be some other solution... – ubuplex Jan 28 '14 at 20:47
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    I'm having trouble understanding this answer...what does "Your lines there must be something like ..." mean? Should we add the lines? Are the lines supposed to exist and we should edit them? – Abhishek Divekar Feb 17 '17 at 15:22

No need to have it somewhere else to copy it:

First, confirm that your normal user is ID "1000":

$ id


$ sudo mkdir -p /.Trash-1000/{expunged,files,info}
$ sudo chown -R $USER /.Trash-1000
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  • This did not work for me. Also, the second command entered a prompt asking for additional information. – barrypicker Aug 16 '14 at 21:42
  • I've edited my answer... try now. – Greg Bell Aug 18 '14 at 4:55
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    Xubuntu appears to delete user files to /home/user/.local/share/Trash (containing the three aforementioned sub-folders) these days. Might want to add that information. – Adrian Dec 16 '16 at 14:04
  • Working for me. Thanks. – Giri Annamalai M May 18 at 5:18

For me this happened after I added the LXQT window manager; I'm unaware if that is related, but I am using a fresh install and that is all I have done so far, so that is why I mentioned it. To fix it, I simply had to change the permissions for the Trash directory:

sudo chown -R $USER ~/.local/share/Trash
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  • This worked for me, no idea why it happened in the first place. Don't forget to restart after the command. – creativiii Oct 11 '19 at 21:26
  • thanks man, it works!! – Prime Nov 14 '19 at 8:25

This happens if you delete the trash directory. If you are the only user in the system, it is a hidden directory named ".Trash-1000" in each partition (HDD or removable device). This must contain three directories: 1. "expunged" 2. "files" 3. "info"

I would suggest copying the directory from another partition and deleting the files in it.

I had the same problem and it was solved this way. Your case may be different.

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    That explains why it can't "find" the trash directory. Do you have any idea why it wouldn't be able to "create" it? (I am not saying this answer is wrong; I think it is right. I'm just wondering if you have any insight into this.) – Eliah Kagan Mar 23 '13 at 17:46
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    I really don't know and I have the same question. – MakisH Mar 23 '13 at 17:50

I have a similar problem after installing LXQT/lubuntu and switching back to Ubuntu. A simple solution is to go to ~/.local/share folder and delete the "Trash" folder.

sudo rm -R ~/.local/share/Trash

Then try to delete a file, it will create the default Trash folder with all the required permissions.

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I solved this by unmounting my NTFS drive and again mounting

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I solved this issue by remounting by NTFS drive with proper permissions using the flag:

mount -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dmask=0077,fmask=0177" <drive name> <mount point>

This assumes your used id is 1000 which you can check with the id command.

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