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I have a backup of my documents stored in the Ubuntu One cloud. I used the default deja-dup backup application and I have enabled encyption.

I was running Ubuntu 13.04 daily build but as the school projects started to be a bit more important I was clever enough to turn to the latest LTS version, which is where I am now.

The question is, how do I recover the backups done by my previous installation on my current setup?

I have tried using the deja-dup app and choose "restore" and paste the URL to the backup into it, but then it says "There is no backup to restore" (or similar, I'm on a danish translation).

The Url which I am trying to recover from looks like this: ~/deja-dup/Thinkpad-4-Semester

And that is the same URL I see if I use the web-interface from one.ubuntu.com to look at my backup. Unfortunately there is no option to download the files from the web-interface(probably because the encryption, dough...), the only options I have available there is "Share Folder" and "Stop syncing this folder".

Appreciate all help Thanks :)

closed as off-topic by Zanna, edwinksl, WinEunuuchs2Unix, TheWanderer, Eliah Kagan Dec 31 '16 at 2:16

This question appears to be off-topic. The users who voted to close gave this specific reason:

  • "This describes a problem that can't be reproduced that seemingly went away on its own or was only relevant to a very specific period of time. It's off-topic as it's unlikely to help future readers." – Zanna, edwinksl, WinEunuuchs2Unix, TheWanderer, Eliah Kagan
If this question can be reworded to fit the rules in the help center, please edit the question.

  • the Ubuntu One files service is discontinued – Zanna Dec 30 '16 at 23:28