since today I have an issue with my Ubuntu Online Account Settings. I started Empathy to log into my messengers, but I got an error that Facebook, Google and MSN need an authentication. I tried to delete all of them, but only MSN I was able to delete. Facebook and Google account do nothing. Doesnt matter account is ON/OFF. Is there a way by delete a config file and reset Ubuntu Online Accounts in this way?

  • 1
    I think it might be a due to a bug in Gnome 3.6. I had the same problem and the only workaround I've found so far is turning off these and creating new Facebook and Google accounts.
    – Sadi
    Feb 3, 2013 at 18:49
  • Have you tried to end telepathy-haze process through System Monitor? Mar 16, 2013 at 18:05
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    You can also Read Related below Post How to Delete Facebook Account Forever - Visit Below Post Link kingtricks.com/delete-facebook-account-forever
    – user281648
    Jun 13, 2014 at 11:07

7 Answers 7


Your accounts are stored in file


It would certainly be a good idea to stop goa-daemon before editing this file...

$ killall goa-daemon

I had this problem too . It seemed to occur after an upgrade, I could add new accounts, and disable old ones, but unable to remove old accounts using the proper windows. I eventually found that account information appeared to be stored in the directory

/home/$USER/.config/libaccounts-glib/  (replace $USER with your username.) 

There where 3 files in there accounts.* ; I removed them all and rebooted the computer, and found all the online accounts where gone, I then re-created the new accounts manually as needed.

This is a bit of a heavy handed approach, so if you use it, I recommend you take a copy of the files before you remove them from that directory.

  • 2
    For a softer way, you might consider opening (and editing) the accounts.db file with sqlitebrowser. Check out the Accounts table, remove unneeded records and the write the changes. May 24, 2016 at 22:02

Did you try the following?

From https://help.ubuntu.com/14.10/ubuntu-help/accounts-remove.html

  1. Click the icon at the far right of the menu bar and select System Settings.
  2. Open Online Accounts.
  3. Select the account you wish to remove.
  4. Click the Remove Account button in the lower-right portion of the window.
  5. Click Remove.

A great way to find files is to use the find command and to pipe it to grep.

$ cd /
$ find . | grep online-accounts

I don't know much about the online accounts and mine get deleted correctly. Try updating your system and trying again, otherwise you can try and find the files. Apologies for not being able to answer your question directly.

NOTE: if you are getting a permission denied error trying prepending sudo to your commands.

  • I tried all founded locations, but sadly no luck. I reinstalled Gnome-Online-Accounts and Online-Account-Setting from the USC > Still the same issue. Could it be so hard to figure out where this information Google and Facebook is located?
    – RobiN
    Jan 29, 2013 at 7:54

You can remove online accounts by using dconf editor.

Open dconf-editor using either terminal or the application menu in unity. Navigate the menu items as:


Select allowed-domains and you should see the installed webapps listed there.
Simply delete the list to make it empty.

If that doesn't do it, using dconf-editor, navigate to:


Select applications and remove all webapps listed there as well.

Finally, the configuration files are all stored at:

/home/$USER/.local/share/applications/ (replace $USER with your username.)

You can try deleting them all and then restart (just to be safe)


You might be facing the same as mentioned on https://bugs.launchpad.net/ubuntu/+source/gnome-online-accounts/+bug/1168146 where you can also find the solution. Do:

sudo apt-get --reinstall install account-plugin-facebook account-plugin-google

in terminal... and then go back to Online Accounts to remove the entries.


I think you can very easily delete your Facebook and Google account. All you need to do is to just log in to the account and go the privacy settings and delete your account.

  • 1
    Irrelevant and poorly constructed answer. Answers a different question than the one that was asked.
    – nitro2k01
    Dec 31, 2013 at 20:54

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