Since installing Ubuntu 12.10 Gnome remix I encounter unpredictable and unwanted behavior of my system.

Almost after each resume from suspend (or even after unlocking the screen after it goes blank) I get apportcheckresume error and message Ubuntu 12.10 has encountered an internal error. Many times the system event wont resume and I need to restart it. Other times log in screen is not visible, the screen is blank and i have to write my password in blanco.

Sometimes additional things also happen - textures get messed up and background and windows get distorted by horizontal lines

Sorry I can't localize the log file for the errors. My system specification:

Ubuntu 12.10 3.5.0-19-generic Gnome 3.6 Thinkpad T400 Graphics Mobile Intel® GM45 Express Chipset Intel® Core™2 Duo CPU P8600

  • Google apportcheckresume, and you'll get a dozen hits related to this. I'm also having the same issue with Xubuntu desktop originslly installed as unity. see this bug report – Mark Mikofski Jan 12 '13 at 3:58
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    Google it was the first thing I did. I saw the bug report on lunchpad previously. Just in my case there is something else to do with it. I seams the new Gnome log in screen is causing some problems. With the newest kernel I do not get so many apportcheckresume errors but there are still some of those fixations i have mentioned above – feedyourhead Jan 13 '13 at 8:50
  • Please post your solution if/when you find one. Not sure if our issues are related, but if I work it out, I will post it here too. :) – Mark Mikofski Jan 14 '13 at 17:42
  • Does anyone know how to get a stacktrace of this? I think the obvious answer is to try to add import pdb;pdb.set_trace into /usr/share/apport/apportcheckresume and then put the machine into suspend and possibly out? – Mark Mikofski Jan 22 '13 at 5:42
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    Was facing the same problem!Removed apport! :) – neo1691 Aug 17 '13 at 8:13

So far the only thing that has actually worked is:

  1. Purge the apport program with its configuration

    sudo apt-get purge apport
  2. Remove packages that are no longer needed (ex. auto-installed dependencies of apport)

    sudo apt-get autoremove
  3. Clean APT cache from old packages

    sudo apt-get clean
  4. Install back apport

    sudo apt-get install apport

Hopefully that will work for you.

I think the problem for me at least is that I originally had Unity but have switched to Xubuntu. So I had several apparently orphaned packages that where still being used by apport, apport-gtk, etc. Removing these packages and purging the their config files, then reinstalling and configured just the needed Xubuntu apport packages. Example: I did not reinstall apport-gtk.

  • you should also install apport-gtk, as it gets uninstalled with the purge – Luis Lobo Borobia Jun 23 '15 at 14:23

Try the following commands:

sudo apt-get purge apport
sudo apt-get autoremove
sudo apt-get clean
sudo apt-get install apport

The commands will

  • remove the apport program
  • remove packages that are no longer needed (ex. dependencies of apport)
  • remove all packages files saved in the cache
  • (re)install apport

More details on apt-get can be found in the AptGet HowTo guide.

  • 16
  • you should also install apport-gtk, as it gets uninstalled with the purge – Luis Lobo Borobia Jun 23 '15 at 14:23
  • What is the difference between this answer than Mark's one, except it is less elaborate? – Anwar May 15 '16 at 14:32
  • I am using Ubuntu 14.04 and I had the same type of error. I don't know if they are really related, but after using these commands and restarting the laptop, I have discovered that the sound doesn't work at all. I have checked all the settings and players: they are all at maximum yet the system is mute! – Cristiana Nicolae Feb 15 at 21:07

I had the exact same issues.

At least in my case it was conflicting extensions. If you have any of the gnome-extensions installed try deactivating them. Once I did this I stopped having troubles.

protected by Community Apr 28 '14 at 14:48

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