I'm dealing with this issue: Ubuntu won't shutdown (stuck on "Stopping VirtualBox kernel modules")
and I almost lost my nerves when I wanted to report a bug. I'm studying this "How to report a bug" topic for two hours now and I still feel like a total newby.
First I go here https://bugs.launchpad.net/ubuntu/ and try to click on "Report a bug" link which takes me here: https://help.ubuntu.com/community/ReportingBugs and I actually read that article but I'm still lost. When I came to the "System crash" there's just one sentence:
If your system lockups up, freezes, logs you out, etc., then this is not an application crash, but a system crash. Please see below, and consult the following article for these types of problems https://help.ubuntu.com/community/DebuggingSystemCrash.
So does it say that you cannot report a system crash bug? Because on that "DebuggingSystemCrash" article there's nothing about reporting a bug.
Then I came here on askubuntu and found questions like this: How do I report a bug? ...but again none of them helped me. They all had a bug about some application. So they just ran "ubuntu-bug PID, but I can't do that because I don't know the PID neither the package where the bug is. It just happens during shutdown process.
Where are the good old fashion days when you just went to launchpad and clicked on "Report a bug" and that was it. Maybe that caused a lot of bad reports, but the new way people just won't report bugs if they don't find out how...