Ubuntu 24.04 running on my custom built PC hangs sometimes (intermittently) without any logs. Unfortunately, when it freezes, the keyboard and mouse become unresponsive, requiring a forceful power off. Here is the PC configuration:
| Name | Description |
|---|---|
| CPU | Intel Core i9-13900K |
| GPU | MSI GeForce RTX 3090 VENTUS 3X 24G |
| RAM | Corsair DDR5-5600MHz 64GB (2 x 32GB) |
| SSD | CORSAIR MP600 PRO Low Profile Series 500 GB |
| HDD | Seagate BarraCuda 7200rpm 3.5" 2TB |
| Motherboard | ASUS PRIME Z790-P-CSM |
| SMPS | Corsair RM1000x Power Supply 1000W |
| Cooling | Cooler Master MasterLiquid ML240L V2 ARGB |
| Monitor | LG 27UL500-W Monitor Display, 27 inches, 4K |
I could not SSH and Ping it when it hung. At that moment, a 2TB external disk (NTFS) was connected while I was transferring data from it. Is the NTFS drive causing Ubuntu 24.04 to hang sometimes?
Below is the OS information:
ravi@asus:~$ echo $XDG_SESSION_TYPE
x11
ravi@asus:~$ uname -a
Linux asus 6.8.0-31-generic #31-Ubuntu SMP PREEMPT_DYNAMIC Sat Apr 20 00:40:06 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux
ravi@asus:~$ gcc --version
gcc (Ubuntu 13.2.0-23ubuntu4) 13.2.0
Copyright (C) 2023 Free Software Foundation, Inc.
This is free software; see the source for copying conditions. There is NO
warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
ravi@asus:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 24.04 LTS
Release: 24.04
Codename: noble
After forcefully rebooting the system, I collected the journalctl -b -1 log. This file is really long, so I split it into two and uploaded these parts to Pastebin in the following locations:
Here are some of the suspicious logs captured from the above files:
$ cat "journalctl -b -1.log" | grep -i ntfsMay 22 21:06:40 asus kernel: ntfs3: Max link count 4000 May 22 21:06:40 asus kernel: ntfs3: Enabled Linux POSIX ACLs support May 22 21:06:40 asus kernel: ntfs3: Read-only LZX/Xpress compression included May 22 21:07:33 asus kernel: ntfs3: sdb1: ino=24, Correct links count -> 1. May 22 21:08:23 asus kernel: ntfs3: nvme0n1p3: ino=19340, Correct links count -> 1. May 22 21:09:14 asus kernel: ntfs3: 13 callbacks suppressed May 22 21:09:14 asus kernel: ntfs3: sdb1: ino=7c336, Correct links count -> 1. May 22 21:09:19 asus kernel: ntfs3: 12841 callbacks suppressed May 22 21:09:19 asus kernel: ntfs3: sdb1: ino=821f5, Correct links count -> 1. May 22 21:09:24 asus kernel: ntfs3: 1326 callbacks suppressed May 22 21:09:24 asus kernel: ntfs3: sdb1: ino=30, Correct links count -> 1. May 22 21:09:24 asus kernel: ntfs3: 1326 callbacks suppressed May 22 21:09:24 asus kernel: ntfs3: sdb1: ino=30, Correct links count -> 1. May 22 21:12:05 asus kernel: ntfs3: 179 callbacks suppressed May 22 21:12:05 asus kernel: ntfs3: sdb1: ino=ae497, Correct links count -> 1. May 22 21:12:11 asus kernel: ntfs3: 1 callbacks suppressed May 22 21:12:11 asus kernel: ntfs3: sdb1: ino=7c2c0, Correct links count -> 1. May 22 21:12:20 asus kernel: ntfs3: 384 callbacks suppressed May 22 21:12:20 asus kernel: ntfs3: sdb1: ino=57bad, Correct links count -> 1.$ cat "journalctl -b -1.log" | grep -i errorMay 22 20:15:29 asus kernel: RAS: Correctable Errors collector initialized. May 22 20:15:31 asus kernel: ACPI BIOS Error (bug): Failure creating named object [\_SB.PC00.PEG1.PEGP._DSM.USRG], AE_ALREADY_EXISTS (20230628/dsfield-184) May 22 20:15:31 asus kernel: ACPI Error: AE_ALREADY_EXISTS, CreateBufferField failure (20230628/dswload2-477) May 22 20:15:31 asus kernel: ACPI Error: Aborting method \_SB.PC00.PEG1.PEGP._DSM due to previous error (AE_ALREADY_EXISTS) (20230628/psparse-529) May 22 20:15:31 asus systemd[1]: Started apport-autoreport.path - Process error reports when automatic reporting is enabled (file watch). May 22 20:15:31 asus systemd[1]: Started apport-autoreport.timer - Process error reports when automatic reporting is enabled (timer based). May 22 20:15:31 asus /usr/libexec/gdm-x-session[1686]: (WW) warning, (EE) error, (NI) not implemented, (??) unknown. May 22 20:15:32 asus wireplumber[1677]: Failed to get percentage from UPower: org.freedesktop.DBus.Error.NameHasNoOwner May 22 20:15:33 asus /usr/libexec/gdm-x-session[1822]: Errors from xkbcomp are not fatal to the X server May 22 20:15:33 asus gnome-session[1832]: gnome-session-binary[1832]: WARNING: Could not check if unit [email protected] is active: Error calling StartServiceByName for org.freedesktop.systemd1: Process org.freedesktop.s> May 22 20:15:33 asus gnome-session-binary[1832]: WARNING: Could not check if unit [email protected] is active: Error calling StartServiceByName for org.freedesktop.systemd1: Process org.freedesktop.systemd1 exited with s> May 22 20:15:34 asus gnome-shell[1851]: Error looking up permission: GDBus.Error:org.freedesktop.portal.Error.NotFound: No entry for geolocation May 22 20:15:37 asus gsd-sharing[1924]: Failed to StopUnit service: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildExited: Process org.freedesktop.systemd1 exited with status 1 May 22 20:15:38 asus pipewire[2251]: mod.jackdbus-detect: Failed to receive jackdbus reply: org.freedesktop.DBus.Error.ServiceUnknown: The name org.jackaudio.service was not provided by any .service files May 22 20:15:41 asus gnome-session[2615]: gnome-session-binary[2615]: GnomeDesktop-WARNING: Could not create transient scope for PID 2630: GDBus.Error:org.freedesktop.DBus.Error.UnixProcessIdUnknown: Failed to set unit properties: No such > May 22 20:15:41 asus gnome-session-binary[2615]: GnomeDesktop-WARNING: Could not create transient scope for PID 2630: GDBus.Error:org.freedesktop.DBus.Error.UnixProcessIdUnknown: Failed to set unit properties: No such process May 22 20:15:41 asus gnome-session[2615]: gnome-session-binary[2615]: GnomeDesktop-WARNING: Could not create transient scope for PID 2646: GDBus.Error:org.freedesktop.DBus.Error.UnixProcessIdUnknown: Failed to set unit properties: No such > May 22 20:15:41 asus gnome-session-binary[2615]: GnomeDesktop-WARNING: Could not create transient scope for PID 2646: GDBus.Error:org.freedesktop.DBus.Error.UnixProcessIdUnknown: Failed to set unit properties: No such process May 22 20:15:41 asus gnome-session[2615]: gnome-session-binary[2615]: GnomeDesktop-WARNING: Could not create transient scope for PID 2916: GDBus.Error:org.freedesktop.DBus.Error.UnixProcessIdUnknown: Failed to set unit properties: No such > May 22 20:15:41 asus gnome-session-binary[2615]: GnomeDesktop-WARNING: Could not create transient scope for PID 2916: GDBus.Error:org.freedesktop.DBus.Error.UnixProcessIdUnknown: Failed to set unit properties: No such process May 22 20:15:42 asus gsd-sharing[1924]: Error releasing name org.gnome.SettingsDaemon.Sharing: The connection is closed May 22 20:15:42 asus gsd-rfkill[1933]: Error releasing name org.gnome.SettingsDaemon.Rfkill: The connection is closed May 22 20:15:42 asus gsd-smartcard[1935]: Error releasing name org.gnome.SettingsDaemon.Smartcard: The connection is closed May 22 20:15:42 asus gsd-datetime[1941]: Error releasing name org.gnome.SettingsDaemon.Datetime: The connection is closed May 22 20:15:42 asus gsd-a11y-settin[1979]: Error releasing name org.gnome.SettingsDaemon.A11ySettings: The connection is closed May 22 20:15:42 asus gsd-screensaver[1961]: Error releasing name org.freedesktop.ScreenSaver: The connection is closed May 22 20:15:42 asus gsd-housekeepin[1988]: Error releasing name org.gnome.SettingsDaemon.Housekeeping: The connection is closed May 22 20:15:42 asus gsd-sound[1973]: Error releasing name org.gnome.SettingsDaemon.Sound: The connection is closed May 22 20:15:42 asus kernel: [drm:nv_drm_master_set [nvidia_drm]] *ERROR* [nvidia-drm] [GPU ID 0x00000100] Failed to grab modeset ownership May 22 20:15:57 asus tracker-miner-fs-3[3437]: (tracker-extract-3:3437): GLib-GIO-WARNING **: 20:15:57.102: Error creating IO channel for /proc/self/mountinfo: Invalid argument (g-io-error-quark, 13) May 22 20:57:18 asus google-chrome.desktop[3800]: [3793:3793:0522/205718.327248:ERROR:object_proxy.cc(576)] Failed to call method: org.freedesktop.ScreenSaver.GetActive: object_path= /org/freedesktop/ScreenSaver: org.freedesktop.DBus.Error> May 22 20:57:26 asus google-chrome.desktop[3800]: [3840:3846:0522/205726.946191:ERROR:socket_manager.cc(141)] Failed to resolve address for stun.fpapi.io., errorcode: -105 May 22 20:57:26 asus google-chrome.desktop[3800]: [3840:3846:0522/205726.949657:ERROR:socket_manager.cc(141)] Failed to resolve address for stun.fpapi.io., errorcode: -105 May 22 20:57:26 asus google-chrome.desktop[3800]: [3840:3846:0522/205726.951177:ERROR:socket_manager.cc(141)] Failed to resolve address for stun.l.google.com., errorcode: -105 May 22 20:57:32 asus google-chrome.desktop[3800]: [3793:3793:0522/205732.553229:ERROR:extension_registrar.cc(539)] Failed to unregister service worker for extension mclkkofklkfljcocdinagocijmpgbhab May 22 20:59:03 asus tracker-miner-fs-3[4657]: (tracker-extract-3:4657): GLib-GIO-WARNING **: 20:59:03.742: Error creating IO channel for /proc/self/mountinfo: Invalid argument (g-io-error-quark, 13) May 22 20:59:10 asus gvfsd-network[4669]: Couldn't create directory monitor on wsdd:///. Error: Automount failed: Failed to spawn the underlying wsdd daemon. May 22 20:59:10 asus gvfsd-network[4669]: Couldn't create directory monitor on wsdd:///. Error: Automount failed: mountpoint for org.gtk.vfs.mountpoint_wsdd already running May 22 21:10:40 asus tracker-miner-fs-3[6349]: (tracker-extract-3:6349): GLib-GIO-WARNING **: 21:10:40.525: Error creating IO channel for /proc/self/mountinfo: Invalid argument (g-io-error-quark, 13) May 22 21:10:40 asus tracker-miner-fs-3[6349]: (tracker-extract-3:6349): GLib-GIO-WARNING **: 21:10:40.525: Error creating IO channel for /proc/self/mountinfo: Invalid argument (g-io-error-quark, 13) May 22 21:15:29 asus systemd[1]: Starting apport-autoreport.service - Process error reports when automatic reporting is enabled... May 22 21:15:29 asus whoopsie-upload-all[6547]: ERROR: whoopsie.path is not enabled May 22 21:15:29 asus systemd[1]: Failed to start apport-autoreport.service - Process error reports when automatic reporting is enabled.
What causes Ubuntu to freeze? Could my NTFS drive be the cause?
