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Since the website and wiki have been redesigned, the text is not always readable. The footer text overwrites other text, the links are not uniform colors, and the colors use blend and blur the text.

What is the proper procedure to report these and other issues with this website? I have reported bugs in launchpad against https://bugs.launchpad.net/ubuntu-website , but the team that maintains the ubuntu website is not part of that project. It is used instead for the wiki websites only.

2 Answers 2

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The ubuntu-website project on Launchpad is the right place. Their remit covers all the Ubuntu.* domain websites.

Whether or not you get any answers is another question. I suggest you post the bug there first and then follow the tip on the contact us page, and contact the webmasters:

Web feedback

If you have suggestions or corrections for ubuntu.com or canonical.com, email us at [email protected] or [email protected].

Edit: I just had a little rummage around. I saw one of your bugs there and if I did triage there I would close that bug. You're using a beta browser. The footer works just fine in Firefox 3.6 and the latest chromium. The bug is therefore most likely in Firefox and you should report it to Mozilla, not Ubuntu.

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  • Thanks for the response. Unfortunately, when the bug is reported to launchpad, the website team will close it as "wrong place to report against ubuntu.com. Nov 27, 2010 at 1:56
  • That's just not true. Just look at the hot bugs. I can see at least three triaged bugs there that are about the main website.
    – Oli
    Nov 27, 2010 at 2:04
  • @charlie-tca edited: Just noticed that you're submitting bugs from Firefox 4 Beta. Sorry but nobody is going to take a rendering bug seriously from a beta browser. You need to take it up with Mozilla as it's most likely their issue.
    – Oli
    Nov 27, 2010 at 2:12
  • @Oli: How would you recommend those of us testing Natty report bugs? The beta browser is installed in Natty be default. I did not choose to install it. Since I am running Natty as a tester,, I am not to report bugs? Nov 27, 2010 at 3:28
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    @João How it that relevant to this question?
    – Oli
    Nov 27, 2010 at 17:07
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As of 12 April 2016, the aforementioned canonical (lowercase c) website project on Launchpad was rendered obsolete, as one can see from its name ("Ubuntu Website - OBSOLETE") and its description:

OLD PROJECT - OBSOLETE AS OF 12 APRIL 2016

The new description also points to the new location for development and bug reporting as it relates to the website:

The ubuntu.com website project - PLEASE FILE BUGS HERE INSTEAD: https://github.com/ubuntudesign/www.ubuntu.com/issues/new

Additionally, there's a footer at the bottom of every page on ubuntu.com that directs to the right location:

Legal information · Data privacy · Report a bug on this site

That last link leads directly to a bug reporting template on the GitHub project for the website, which is part of the Canonical Web and Design Team.

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    +1; Thanks for this heads up :-) It is important to upgrade information that has become obsolete, but sometimes it is difficult to turn the focus from the old advice. Let us hope that people will continue reading past the accepted answer.
    – sudodus
    Mar 18, 2020 at 19:43

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