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I have a fresh build based on the MSI PRO B550M-VC WIFI motherboard. I've installed the latest BIOS and I'm trying to install Ubuntu 22.04.3 on it via live USB.

  • I know the USB works because I've used it to install Ubuntu on the computer I'm typing this from, and a couple of others
  • I know the target machine works fine because I can use a spare Debian hard drive to boot it and poke around
  • I've disabled UEFI boot in BIOS (LEGACY+UEFI in boot options and set the "Windows OS Configuration" option to CSM. There has never been a windows installation on this computer and hopefully never will be)

When I insert the live USB and select "Try or Install Ubuntu", it starts the boot routine and hangs. If I hit e and remove quiet splash, it goes into

booting command list

then dumps out a bunch of hardware connection messages (all successful, including the USB key and the SATA drive I'm tying to install to), ending with my USB keyboard and then hangs there. I've let it sit longer than 15 minutes and haven't seen it progress further.

What am I doing wrong?

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  • 1. What graphics chip/card is there (brand name and model)? 2. Did you check with sha256sum that the download of the iso file was good? 3. Which tool did you use to create the USB boot drive?
    – sudodus
    Oct 8, 2023 at 19:57
  • 1. Zotac RTX 3050 2. No, but given that I was able to flash a USB drive with it, and then perform a working installation with said drive implies that it was good. 3. dd
    – Inaimathi
    Oct 8, 2023 at 20:02
  • If I understand correctly, the graphics card has an nvidia chip. It makes me suspect that the graphics driver does not work correctly. Please try with the boot option nomodeset. If successful, you can try to install a proprietary graphics driver.
    – sudodus
    Oct 8, 2023 at 20:16
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    @sudodus - Yup; that worked :p I added nomodeset as part of the boot command by hitting e on the "Try or Install Ubuntu" menu option. That got into the boot menu of 22.04.3 I'm very tempted to try 23.10 and report the results. Wanna put that up as an answer?
    – Inaimathi
    Oct 8, 2023 at 20:36
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    Also, yup, 23.04 just works out of the box. I'll check back in in a while; I'll accept your answer if you post it, otherwise I'll add one of my own.
    – Inaimathi
    Oct 8, 2023 at 22:08

1 Answer 1

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After a dialogue via comments, we found the following tips useful.

  • If I understand correctly, the graphics card has an nvidia chip. It makes me suspect that the graphics driver does not work correctly. Please try with the boot option nomodeset. If successful, you can try to install a proprietary graphics driver.

  • An alternative is to try with the newest available Ubuntu, 'Mantic' to be released within approx. a week as 23.10. It has a newer linux kernel and built-in graphics drivers, and it might also work better with a suitable proprietary graphics driver. - You may need nomodeset here too. - I am linking to the 'ISO testing tracker' for the final stage of development, actually outside the scope of Askubuntu, but we are so close, that I think it is worthwhile in this case.


Finally, Inaimathi. the original poster, found that Ubuntu 23.04 is new enough to manage the graphics card.

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