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I have a problem with Forticlient software on Ubuntu 22.04. Every time I manage to connect my VPN, entire system freezes - no keyboard actions work and the screen just freezes. However, the system seems to be running, because there appear another entries in various logs. I have also tried it out in non-GUI mode and everything worked as it should. That makes me think that once VPN tunnel is established, something hangs GNOME. I cannot find any reasonable cause in syslog and dmesg, it just freezes. No matter if I take open Forticlient or the official packet from Fortinet, the effect is always the same.

Any ideas appreciated.

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  • Would be a good idea to talk to the Fortinet people.
    – David
    Apr 6, 2023 at 14:36

1 Answer 1

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OK, the problem is fixed. Seems that one of GNOME extensions installed was the culprit. Seems that simply disabling extensions was not enough, I had to disable them and restart the computer. Then VPN started to work.

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  • A complete answer would say the exact extension you had to disable.
    – David
    Apr 8, 2023 at 11:06
  • IT had IP in its name, unfortunatelly cannot remind myself an exact name.
    – elipsa
    Apr 9, 2023 at 14:40
  • So it stays not an answer.
    – David
    Apr 9, 2023 at 14:41

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