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I lost all ability to connect to the internet on Linux Ubuntu 22.04.1 LTS. Sudo lshw -class network shows both the wireless adapter and network port as 'Unclaimed'. Read in other posts that means the hardware doesn't have the drivers. I don't know where to find them or how to install them without connectivity. Please help.

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  • If you boot into an earlier kernel version at the GRUB menu, do they work?
    – chili555
    Commented Dec 16, 2022 at 23:50
  • Don't know how. Sorry. Very new to Linux. I can try now. Commented Dec 16, 2022 at 23:58
  • Think I found it. Tried older kernel. No change. Commented Dec 17, 2022 at 0:24
  • Switched to another kernel. I think there were technically three versions in the grub menu. Wifi is back! Good to know. Just wish I could still use on external monitor. Newer kernel let's me mirror onto a TV but wireless disappears. Old kernel does the opposite. Commented Dec 17, 2022 at 0:48

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Boot into the latest kernel where the wireless doesn’t work. Run the command:

uname -r

Make careful note of the exact kernel version; as an example, 5.15.0-99-generic.

Also run:

sudo dpkg -s linux-modules-extra-$(uname -r) | grep Status

I am quite confident that you’ll find that the package is not installed.

Boot back into the earlier kernel version where the wireless does work and run:

sudo apt update
sudo apt install linux-modules-extra-5.15.0-99-generic

Of course, substitute the kernel version you noted above.

After the installation is complete, reboot. You should be all set.

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  • Worked like a charm! Bonus points if you can help me output to my external tv monitor. HDMI not outputting signal Commented Dec 18, 2022 at 1:01
  • Please start a new question about the HDMI. If my answer has been helpful, please accept it: askubuntu.com/tour
    – chili555
    Commented Dec 18, 2022 at 1:03
  • Done and done. Thank you for your help! Commented Dec 18, 2022 at 1:04
  • Thank you very much for the help :) !
    – Christos
    Commented Jan 31 at 12:26

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