When I first plugged in my 23 inch monitor through the mini-VGA port, everything worked...both display were detected, and worked.

On the second or third plug in, the internal display would turn off, and only the external display would work. When I try to 'detect monitor', I got "could not set the configuration for crtc 63" a few times.

Now, when I plug in the external display, I get a screen full of orange color on the external display, and the laptop display turns off. The only way to get things back is to force turn off the laptop and restart. Unplugging/replugging monitor doesn't work, and seems like ubuntu crashes.

Can anyone help?

  • +1, Iv've got an heratic behavior of my externals monitors. – Jean-Christophe Meillaud May 28 '12 at 23:18
  • 2
    @Jean-ChristopheMeillaud here is something that helped. I deleted the ~/.config/monitors.xml file (which I believe is the file modified by the Displays setting in the unity settings), and it returned me to the default, which had both my monitors working. For some reasons, a setting in that file goes awry it seems. – ARR May 29 '12 at 19:19

(From user comments)

Deleting ~/.config/monitors.xml restored the default screen configuration and screens started working again. For some reasons, some setting in that file goes awry it seems.


I have made, assembled and repaired computers, cables, and PC boards.

There are a few things I have seen that may be causing your problems.

One is when the wire is put into the pin on the connector on the cable (If its a crimp style cable.) some times the wire will be pushed too far into the pin when the pin is crimped and then the pin won't seat right in the connector.

Another problem is solder or even a scrap piece of metal, etc. from the manufacturing process can get into the female socket part of the connector and push the pin out of the opposite male connector (I've seen this on cable and PC board connectors.). This can cause the connection to be intermittent.

If either the cable or the computer uses an insulation displacement connector(Ribbon cable, etc.). These some times have crimp problems, wire damage or even metal, etc. from the manufacturing process in the crimp. These can also be intermittent.

You could even have a bad solder joint or trace on the laptops circuit board. And again we have an intermittent connection.

Also with these small fragile connectors a pin can easily be bent or broken off. And again we can have connection problems.

Now your probably wondering how a hardware problem can affect a config file? It is because some of the pins in that mini VGA connector are used to identify the monitor type and resolutions to the system. Then that config file is written from the type ID'ed You could turn off auto monitor type detection for that laptops video(Not all video(Drivers) have this option and it may stop the laptop from seeing the monitor when you plug it in.).

I would try a new cable first. You can probably do this for free just take that laptop, monitor, and cable to the computer store you got it at, or a local computer store that sells laptops of that type and cables for them.

You may be able to see something in the sockets of the female end of that mini VGA(Bright light, magnifying glass and good eyesight are needed here.), or see if one of the pins or sockets are not seated, or if they are sticking out all the way on the male end, or are even bent or broken off.

Anyway I hope this helps, I know what a royal pain these little nagging problems ca be from both ends, as a computer user and as a tech support.

Remember, try the obvious things first!

  • 1
    Hello D_H. Welcome to AskUbuntu! I can see you've put quite a bit of effort into this answer, thanks! I deleted the anecdote at the end. It's funny, but it's not helpful, and AU is here to be helpful, not chatty. I'm don't know enough to judge the rest of your answer but I hope it helps somebody. – Flimm Dec 6 '12 at 19:32

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.