When using nvidia-smi

NVIDIA-SMI has failed because it couldn't communicate with the NVIDIA driver. Make sure that the latest NVIDIA driver is installed and running.

when using nvidia-settings

ERROR: NVIDIA driver is not loaded ERROR: Unable to load info from any available system

relevant info:

  • model: Dell xps 15 9560
  • cpu: i7-7700HQ
  • gpu: Geforce GTX 1050 mobile
  • ubuntu version: 20.04
  • kernel: 5.4.196
  • driver: 470

This setup worked previously but i think a recent update to either the driver or the kernel broke it.

I already tried

  • Purging and uninstalling all of the nvidia drivers several times and installing them in several different ways.
  • setting nvidia as prime (also setting cpu as prime and then back)
  • Updating the kernel. It would not update further than 5.4.*
  • Disabling secure boot

1 Answer 1


After trying everything related to my issue i decided to try to upgrade my ubuntu version, as this previously fixed issues when i upgraded from 18.* to 20.*. Upgrading to version 22.* fixed the issue!

Here's a guide that shows how to upgrade ahead of time: https://www.omgubuntu.co.uk/2022/04/how-to-upgrade-to-ubuntu-22-04-lts

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