using a fresh ubuntu 22.04 install i can no longer save or download any files in firefox. it did work when i first installed firefox, now it no longer does.

File -> Save page as

does not even open a window where i could select a destination directory.

using the "save as" button in the pdf viewer also does nothing at all.

i just started firefox in safe mode

$ firefox --safe-mode

and saw the error message

(firefox:9161): Gtk-WARNING **: 09:19:12.367: Can't open portal file chooser: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.portal.Desktop was not provided by any .service files

this (probably) goes for all snap applications. for me it was

  • firefox
  • keepassxc

i might have uninstalled fuse3 and xdg-desktop-portal when i installed fuse. see this question.

  • 1
    i want to BEAT whoever decided it was a nice idea to force firefox on us as a snap
    – Michael
    Jun 11 at 23:12

1 Answer 1


oh, after some more investigation i found out i had to install

$ sudo apt install xdg-desktop-portal xdg-desktop-portal-gtk

and everything worked again.

  • Do you also notice that, a second time you summon the Save As dialog, that it has no keyboard focus?
    – vanadium
    Apr 27 at 7:49
  • Yes you can, because now you have a Save dialog. My question is of you hit Ctrl+S, does the dialog that appears also have keyboard focus? Perhaps you always use a mouse so will never notice.
    – vanadium
    Apr 27 at 8:21
  • ok, i tired. yes, the dialog has keyboard focus (although the first time i tired firefox crashed). Apr 27 at 9:06
  • 1
    Not for me, even not with a default fresh install in Gnome Boxes. Second time in a session I open the dialog, I cannot navigate in the dialog with the keyboard nor use escape to close it.
    – vanadium
    Apr 27 at 9:27
  • what helped for me was to start firefox from a terminal so i got some error messages. Apr 27 at 9:29

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.