1

Introduction

Hello I am user Ubuntu 22.04 (Jammy Jellyfish)

In the last version ubuntu i used (Ubuntu 21.10). Previously I could run wps-office from shortcut or terminal. However after I upgraded my ubuntu to version 22.04 (Jammy Jellyfish) and upgraded my kernel to Linux version 5.17.3-051703-generic. I can't run my wps, and when I run it in terminal it doesn't give output anything like a program that has stopped. But when I run it with command sudo wps it running well.

Some of the tests I have tried are running the wps binary files directly from the /opt/kingsoft/wps-office/office6 directory.

Run without sudo

If I try to run wps-office use command $ ./wps it will give the output like:

sann@sann-x86-64:/opt/kingsoft/wps-office/office6$ ./wps
dlopen /opt/kingsoft/wps-office/office6/libkprometheus.so failed , error: libcrypto.so.1.1: could not open shared object file: No such file or directory

Run with sudo

But if I try to run wps-office use command $ sudo ./wps the applications is running well.

The Question

How to run my wps-office without root access like usual, because it will give output error: libcrypto.so.1.1: could not open from binary files?

By the way my specifications:

$ hostnamectl
       Icon name: computer-laptop
         Chassis: laptop
      Machine ID: bf04614f92c14cfc852e40a21044494b
         Boot ID: 9e24b1c62abb423dab886b65d3ecc9ed
Operating System: Ubuntu Jammy Jellyfish (development branch)
          Kernel: Linux 5.17.3-051703-generic
    Architecture: x86-64
 Hardware Vendor: Acer
  Hardware Model: One Z1402

$ lsb_release -a
LSB Version:    core-11.1.0ubuntu4-noarch:printing-11.1.0ubuntu4-noarch:security-11.1.0ubuntu4-noarch
Distributor ID: Ubuntu
Description:    Ubuntu Jammy Jellyfish (development branch)
Release:        22.04
Codename:       jammy

I'm very grateful for the help (:

Improve this question
3
  • Hello. 22.04 does not exist yet. Until it does it is off topic on this site. It is beta right now and that is off topic.
    – David
    Apr 18, 2022 at 13:40
  • Thanks for the response, maybe I should just wait until this topic gets hot and use sudo wps instead of wps for while time.
    – SannUlya
    Apr 18, 2022 at 13:54
  • It worked directly for me... The installer must have been updated. Download version wps-office_11.1.0.11664.XA_amd64.deb
    – moser
    Jun 28, 2022 at 23:19

3 Answers 3

Reset to default
6

Same problem also found on Xubuntu 22.04, wps office only run with sudo.

Solved : Manual install libssl-1.1 package, it's works and wps office can running without sudo again.

wget https://mirror.umd.edu/ubuntu/ubuntu/pool/main/o/openssl/libssl1.1_1.1.1f-1ubuntu2.13_amd64.deb

dpkg -i libssl1.1_1.1.1f-1ubuntu2.13_amd64.deb
Improve this answer
5
  • Thank you very much, the wps now works without root :D
    – SannUlya
    Apr 21, 2022 at 15:30
  • Thanks. This works!
    – McBear Holden
    Apr 29, 2022 at 12:53
  • 2
    There is a new version of the lib that replaced the old one. Use wget https://mirror.umd.edu/ubuntu/ubuntu/pool/main/o/openssl/libssl1.1_1.1.1f-1ubuntu2.16_amd64.deb and dpkg -i libssl1.1_1.1.1f-1ubuntu2.16_amd64.deb
    – Chris
    Jul 25, 2022 at 7:13
  • Thanks very much @Chris for the update. Works like a charm.
    – Chris W.
    Aug 17, 2022 at 12:32
  • WPS Pdf was crashing. This solved my problem.
    – smamran
    Jul 30, 2023 at 2:29
5

I've got the same issue here. It looks it's all about permission of two files libcrypto.so and libssl.so under folder /opt/kingsoft/wps-office/office6. Changing their permission to 755 will work.

Improve this answer
1
  • this is an even better answer because it doesn't require any additional install
    – tatsu
    May 13, 2022 at 23:48
3

I had a similar problem. WPS Office 11 wasn't starting in Ubuntu 22.04, but without any errors in the terminal. And it was starting just fine when using sudo wps.

Solution the solved my problem:

  1. Download the .rpm package and convert it with alien to .deb

    sudo alien wps-office-11.1.0.10976.XA-1.x86_64.rpm

  2. install the new .deb package

    sudo apt install ./wps-office-11.1.0.10976.XA-1.x86_64.deb

Improve this answer
1
  • Alien is unmaintained, and possibly unsafe (can introduce system-breaking issues), this is not recommanded
    – Nicolas Formichella
    May 23, 2022 at 9:26

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .