3

When I try start Google-chrome I get the following error:

$ google-chrome
libva error: /usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so init failed
[39191:39191:0302/155530.651497:ERROR:sandbox_linux.cc(377)] InitializeSandbox() called with multiple threads in process gpu-process.
[39148:39148:0302/155531.535909:ERROR:system_web_app_manager.cc(320)] Exceeded SWA install retry attempts.  Skipping installation, will retry on next OS update or when locale changes.
[39148:39148:0302/155531.592952:ERROR:system_web_app_manager.cc(320)] Exceeded SWA install retry attempts.  Skipping installation, will retry on next OS update or when locale changes.
Trace/breakpoint trap (core dumped)

Distro: Ubuntu 20.04 Focal Fossa

Until yesterday it worked fine. Might something have damaged a file on my hard dive (i.e. iHD_drv_video.so)? The command vainfo gives the same init failed error on iHD_drv_video.so.

(sorry for the double post to Ubuntuforums, I'm puling my hairs out on why I get the error)

2 Answers 2

1

Solution:

  1. The VA error. The command vainfo echoed an error on a VA driver (iHD_drv_video.so) I don't need (link):
$ vainfo
libva info: VA-API version 1.7.0
libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so
libva info: Found init function __vaDriverInit_1_7
libva error: /usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so init failed
libva info: va_openDriver() returns 1
libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/i965_drv_video.so
libva info: Found init function __vaDriverInit_1_6
libva info: va_openDriver() returns 0
vainfo: VA-API version: 1.7 (libva 2.6.0)
vainfo: Driver version: Intel i965 driver for Intel(R) Ivybridge Desktop - 2.4.0
vainfo: Supported profile and entrypoints
      VAProfileMPEG2Simple            : VAEntrypointVLD
      VAProfileMPEG2Simple            : VAEntrypointEncSlice
      VAProfileMPEG2Main              : VAEntrypointVLD
      VAProfileMPEG2Main              : VAEntrypointEncSlice
      VAProfileH264ConstrainedBaseline: VAEntrypointVLD
      VAProfileH264ConstrainedBaseline: VAEntrypointEncSlice
      VAProfileH264Main               : VAEntrypointVLD
      VAProfileH264Main               : VAEntrypointEncSlice
      VAProfileH264High               : VAEntrypointVLD
      VAProfileH264High               : VAEntrypointEncSlice
      VAProfileH264StereoHigh         : VAEntrypointVLD
      VAProfileVC1Simple              : VAEntrypointVLD
      VAProfileVC1Main                : VAEntrypointVLD
      VAProfileVC1Advanced            : VAEntrypointVLD
      VAProfileNone                   : VAEntrypointVideoProc
      VAProfileJPEGBaseline           : VAEntrypointVLD

One needs to remove the package intel-media-driver this also uninstalls the meta-package (i.e. does nothing) va-driver-all. The proper VA driver for my Intel video chip (GPU) is i965-va-driver, that is: the one does not give an error in vainfo. I uninstalled it by temporarily disabling the repo's for 'Proprietary Drivers' and 'Software restricted by copyright' in Synaptic. Else: you get a forced installation of intel-media-driver-non-free.

  1. This still did not solve my problems with Chrome. I had to backup my Bookmarks and delete /home/my_name/.config/google-chrome/, restart Chrome, make a new profile and copy my Bookmarks into the proper profile folder. Had to re-install my favourite Extensions. Done.

The VA error probably did not crash Chrome. I may have shut down my PC without properly closing Chrome, or my hard drive is getting old and breaking files. Will do a HDD check.

Thanks for the help all. :)

0

You have to reinstall the corresponding package by

sudo apt-get update
sudo apt-get install --reinstall intel-media-va-driver:amd64

then reboot, run vainfo for debug and google-chrome to test it.

If issue persists you have to reinstall all Intel-related packages by

sudo apt-get install --reinstall $(dpkg -l | grep ^ii | grep -i intel | awk '{print $2}')
3
  • Thanks for the help. I reinstalled all the Intel related packages but that did not get rid of the errors in vainfo. Google-chrome also gives the libva error (and crashes like a led Zeppelin). Would you agree that one or more files on my computer was probably damaged? And that I should buy a new hard drive?
    – Jan Jansen
    Mar 2 at 20:57
  • GNOME Disks can give some SMART information about your drive. You can check your file-system by forcing fsck on /. Also I would recommend to install and run debsums to check system integrity - sudo apt-get install debsums ; sudo debsums_init; sudo debsums --changed --silent .
    – N0rbert
    Mar 2 at 21:01
  • Thanks for the debsums tip. It completed without serious errors or warnings... My other old Linux installation doesn't have VA stuff. Might Google-chrome's crash be because of something else?
    – Jan Jansen
    Mar 2 at 21:28

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.