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Have reinstalled Ubuntu reusing the same /home partition for the nth time. But this time, unlike others, the password manager on chrome refused to work properly.

The passwords are still in the google chrome password manager - I can see them on different machines. But on one machine, the one that I have just reinstalled I cannot see any password. And neither works saving new passwords - they are not saved anywhere. I get a prompt to save the password but after logging out I need to type them again.

How can I solve this issue.

Posting here as I believe this is an issue with password manager rather than Google Chrome itself.

From google chrome logs:

[6983:6983:1014/162114.233032:ERROR:password_sync_bridge.cc(439)] 
Passwords datatype error was encountered: Failed to load entries from 
password store. Encryption service failure.

And from syslog

Oct 14 15:49:34 ola google-chrome.desktop[13312]: 
[13304:13304:1014/154934.522560:ERROR:password_sync_bridge.cc(439)] 
Passwords datatype error was encountered: Failed to load entries from 
password store. Encryption service failure.

4 Answers 4

4

Augusto's comment works for me on Ubuntu 18.04

  1. Goto "chrome://flags/" and enable the #clean-undecryptable-passwords
  2. Wait for Chrome to restart
  3. Goto "chrome://sync/"
  4. Click "Trigger GetUpdates" to re-sync all data
  5. Wait for a moment and you can use password autofill again
2
  • This worked for me!! Any idea why this happened ? I updated my system and bunch of other things so i imagine it has something to do with it but curious what happened.
    – takirala
    May 30, 2023 at 21:43
  • Perhaps this option disappeared in Chrome 119? Dec 7, 2023 at 9:29
2

Password sync on Chrome produces several weird behaviours.

I figured out with comment #20.

If this won't work for you, take a closer look at chrome://sync/ where you may find usefull info for your debug

In picture, right side "Type info > Passwords" running fine. Left side, debug tools.

enter image description here

1

Have removed the Chrome account and added again.

Only works if clearing the bookmarks, history, passwords checkbox is checked.

enter image description here

1
  • I expect Sync to work without login/logout
    – Augusto
    Mar 21, 2022 at 17:13
0

Had same issue,

Checked that I have file under, which was not empty (it is the DB with passwords), created backup for it just in case.

enter image description here

Restarted my computer and worked fine again ...

Some times the most traditional solution 'Restart computer' works !

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